Fulfillment Coordinator

Overview

We are seeking a dedicated and detail-oriented Fulfillment Coordinator to join our team in Madison, WI, 53704. In this role, you will play a crucial part in ensuring that our products are delivered to customers efficiently and accurately. If you thrive in a fast-paced environment and have a passion for logistics and customer satisfaction, we want to hear from you!

Responsibilities

Coordinate and oversee the fulfillment process from order receipt to delivery.

"Open Jobs Report" management, ensuring report is kept up to date and accurate.

Monitor inventory levels and assist in inventory management.

Collaborate with various departments to streamline fulfillment operations.

Address customer inquiries from internal Account Managers and resolve any fulfillment-related issues.

Maintain accurate records of orders and shipments.

Participate in regular team meetings to discuss performance and improvements.

Qualifications

• Proven experience in a fulfillment or logistics role.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in inventory management software and Microsoft Office Suite.
• Ability to lift and move packages weighing up to 50 lbs.
• Flexible schedule and willingness to work overtime as needed.

You should be proficient in :