Housekeeping Supervisor

Housekeeping Supervisor

The Supervisor oversees and assists with daily responsibilities of the Housekeeping front line personnel for the hotel. All functions will be performed within the guidelines of the Saracen Casino Resort policies and procedures, Internal Control Standards and objectives.

Essential Functions and Responsibilities

• Supervises assigned area to ensure guest rooms are serviced in accordance with established policies and standards.
• Monitors and reports on guest room status, stock levels and problem situations within hotel.
• Regularly performs inspections of guest rooms and common / public areas within the hotel to ensure quality control.
• Coordinate distribution and collection of keys, beepers, and other equipment for the assigned area.
• Assist in hiring and evaluating employees.
• Administers established training programs.
• Adhere to Purchasing and HR compliance requirements.
• Ensures top quality guest service.
• Perform work of subordinates as needed.
• Promote positive public / employee relations at all times.
• Maintain a clean, safe, hazard-free work environment within area of responsibility.
• Maintains a professional work environment with staff.
• Inform manager as necessary.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.
• Attend all necessary training meetings.
• Assist in other projects, as directed.
• Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by 24-hour schedule.
• Outstanding example of and a credit to Saracen Casino Resort.

Qualifications / Requirements

The requirements listed below are representative of the knowledge, skill, and / or ability required. To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily.

Physical, Mental and Work Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Saracen Casino Resort is an equal opportunity employer.