Sr. Software Implementation Project Manager

Sr. Software Implementation Project Manager

Resource Innovations is seeking a Sr. Software Implementation Project Manager to join our growing team.

We are seeking an experienced Software Implementation Project Manager with strong energy efficiency knowledge and experience to support the continued growth of our Resource Innovations software implementation group. The ideal candidate will have a minimum of 5 years of work experience as a project manager in the utility energy efficiency industry.

We are looking for candidates who want to work on things that make an impact on the world and are passionate about delivering the right solution to the clients.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Duties and Responsibilities

Lead and deliver multiple SaaS implementation projects from initiation through deployment, ensuring scope, timeline, and quality objectives are met.

Create and maintain comprehensive project documentation, including charters, scopes, work breakdown structures, estimates, resource plans, schedules, budgets, and risk logs, updating plans as requirements evolve.

Facilitate cross-functional collaboration with technical teams, resource managers, and SMEs to align deliverables with the overall implementation strategy.

Co-manage client engagements, including kickoff, scoping sessions, status updates, results presentations, and change requests.

Manage customer expectations by understanding business drivers, use cases, and high-level objectives.

Identify, track, and mitigate project risks with proactive corrective actions.

Coordinate project staffing, defining roles, responsibilities, and resource needs throughout the lifecycle.

Lead project meetings and workshops to drive alignment on deliverables, timelines, budgets, and implementation considerations.

Monitor daily work progress, conduct quality reviews, and escalate timeline, scope, or resource issues when needed.

Oversee project financials, including budget performance, cost controls, and variance management to meet profitability targets.

Ensure completion of required project artifacts and adherence to organizational standards and methodologies.

Support project handoffs to support teams, ensuring customer acceptance and continuity post-go-live.

Provide timely and transparent status reporting on schedule, budget, progress, risks, and dependencies to stakeholders.

Mentor and guide team members on engagement best practices and process improvements.

Identify and support opportunities for follow-on work and new scopes with existing clients.

Develop hands-on knowledge of the Resource Innovations SaaS platforms.