CNC Applications Manager

Job Description

Job Description

Advanced Technology / Coaching / Growth and Learning!

At Ellison Technologies, we empower North American manufacturers with advanced machining and automation solutions that drive performance, productivity, and growth. For more than 70 years, we have been committed to supporting the strength and future of American manufacturing. With independent regional offices, we combine the resources of a national organization with the agility and customer focus of a local partner.

Our mission is to equip our customers with technologies that elevate their competitiveness. Whether delivering a single machine tool, sophisticated multi-process equipment, or fully integrated robotic automation systems, our objective remains consistent : maximize throughput, enhance quality, and reduce per-part manufacturing costs so our customers can excel in the markets they serve.

We are seeking a proven technical leader who is passionate about mentoring others and helping customers improve the way they manufacture. In this role, you will have the opportunity to :

• Lead, develop, and support a team of Applications Engineers (initially five direct reports)
• Share your expertise through training, coaching, and technical leadership
• Consult directly with diverse customers to improve processes and expand their capabilities
• Work with best-in-class technology in an environment that values innovation and continuous improvement

This position may be based out of either our Indianapolis or Warrenville office. Overnight travel is expected to be less than 50%.

If you are driven by helping others succeed, enjoy solving complex manufacturing challenges, and want to make a meaningful impact within a respected and established industry leader, we would like to speak with you.

See our Ellison "About Us" page to learn more about us.

Although not all inclusive, below are some of the role’s responsibilities :

Manage, build cand develop the applications engineering team.

Working with management and the voice of the customer to build AE capability that will differentiate and add value to the team’s Sales Process.

Institute a program of "continuous improvement" for the AE department with seminars, training and OJT.

Oversee creation of part processes and cycle time estimates

Manage turnkey system projects (we also have a very sophisticated national project management team to support on major projects)

Assist In fixture / tooling design

Prepare reports for management and project requirements.

Interface and assist, service, and sales departments as needed with the goal of exceeding customer expectations.

Develop and manage revenue streams from engineering activity

Coordinate training classes for customers and Ellison Technologies (ET) engineers

Provide customer technical support via phone & on-site

Manage customer relationships

Coordinate machine demonstrations at ET and for trade shows

Develop and maintain builder / supplier and vendor relationships

Use, assess and recommend CAD / CAM Software Systems

Maintain proper records of customer issues and requests for support

Participate with enthusiasm on other related duties as assigned

General Requirements : Dedication to detail, with a biasis towards action, able to create "followership "amongst the team members, and self motivated to help our customers improve their overall operations.

Qualifications : First, someone who is interested in being in a leadership role focused on coaching and developing their team, coupled with a breath of technical knowledge and the ability to share that with those around you as you operate in this very hands-on leadership role.

Strong fluency in programming CNC lathes, machining centers, and working with 5 axis machines is very important.

Our Mission : Equip manufacturers to compete and win, both locally and globally!

“The Ellison Way principles continue to drive our company forward. The Ellison Way principle of Adaptation will ensure that Ellison will evolve to further grow market share, strengthen our relationships with our key partners and our customers. The major focus moving forward must be on the development of Ellison’s most valuable resource – its people."

Graham Hooper (CEO)