Information Systems Support Specialist

Information Systems Support Specialist (4553-07)

Location : Cincinnati, Ohio

Your Benefits of Working for Hamilton County !

• Starting Salary : $25.90 per hour
• Generous Paid Time Off : 11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, Earned Personal Days, and Paid Parental Leave.
• Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option Highly Competitive and Comprehensive Benefits Package : Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More!

Summary of Job Duties :

As the 911 Systems Technician at Hamilton County, you will support the daily operation and maintenance of Hamilton County's emergency communications technology, with primary responsibility for the Next Generation 911 (NG911) system. This role ensures system reliability through routine monitoring, troubleshooting, and documentation, and assists with installations, upgrades, and configuration tasks. Working under general supervision and in collaboration with public safety personnel, county IT teams, and external vendors, the technician contributes to the functionality and performance of NG911 and other related systems that support emergency response operations.

Minimum Qualifications :

Position Specific Qualifications :

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Deadline to Apply : Until Filled

Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer.