Clinic Coordinator Ambulatory Behavioral Health

EvergreenHealth Ambulatory Behavioral Health Office Coordinator

Wage Range : $28.26- $35.23 per hour

Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity.

Job Summary

Responsible for the coordination and coverage of the daily office operations and staffing of EvergreenHealth Ambulatory Behavioral Health. Duties include coordinating office systems, patient scheduling, patient flow, medical records, authorizations, intake / referral / insurance management, quality assurance, policy and procedure development, program development and implementation, and front and back-office organization.

Primary Duties

Develops and implements efficient office management systems, including problem solving and implementation which address the needs expressed by consumers and EvergreenHealth.

Ensures appropriate and adequate administrative and support staffing of Ambulatory Behavioral Health. Coordinates and expedites the work of the team, including facilitating flow, assignment oversight, assessing staffing needs / schedules based on work volume.

Responsible for the timeliness, accuracy and security of the patient medical record documents within the office.

Provides oversight of office / business unit activities and communicates issues in a timely manner to department management.

Greets and checks in patient and family members on arrival and reviews pre-registration data in the system for accuracy. Monitors scheduled arrival times of patients, following up on patients who have not arrived at scheduled time. Updates patient / client information in the electronic medical record (EMR) as needed.

Schedules clinic appointments. Telephone and in-person screening limited to intake and gathering of information without requiring exercise of judgment based on clinical knowledge.

Responsible for ordering medical and office supplies.

Processes denials for clinic billing.

Provides back-up coverage for Patient Services Rep as needed.

Responsible for daily audits for clinic visits.

Coordinates meetings for clinical staff.

Cleans, organizes, and stocks exam rooms.

Performs other duties as assigned.

License, Certification, Education or Experience

Required for the position :

• High School graduate or equivalent
• 3 years of experience in a similar, clinic-based position or equivalent combination of education (Associate degree minimum) and experience

Desired for the position :

Benefit Information

Choices that care for you and your family

At EvergreenHealth, we appreciate our employees' commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being.