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Provider Business Operations Director
Provider Business Operations DirectorNYC Staffing • New York, NY, US
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Provider Business Operations Director

Provider Business Operations Director

NYC Staffing • New York, NY, US
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  • [job_card.full_time]
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Corporate Technology Strategy Consulting Director

At PwC, our people in Corporate Technology Strategy consulting specialize in providing consulting services on optimizing operational efficiency and effectiveness. These individuals analyze client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. As part of the Corporate Technology Strategy team at PwC, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimizing operational efficiency and effectiveness. Working in this area, you will analyze client needs, develop operational solutions, and offer recommendations tailored to specific business requirements. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion, and a commercial mindset are all foundational to our success. You create a healthy working environment while maximizing client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to :

  • Lead in line with our values and brand.
  • Develop new ideas, solutions, and structures; drive thought leadership.
  • Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
  • Balance long-term, short-term, detail-oriented, and big picture thinking.
  • Make strategic choices and drive change by addressing system-level enablers.
  • Promote technological advances, creating an environment where people and technology thrive together.
  • Identify gaps in the market and convert opportunities to success for the Firm.
  • Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.

The Opportunity As part of the Corporate Technology Strategy team, you are expected to demonstrate strong stakeholder management, meeting facilitation, and multi-level communication skills to drive collaboration and alignment across the organization. You apply structured, hypothesis-driven problem solving and advanced data analysis to address complex challenges and inform strategic technology decisions. You will drive strategic initiatives that enhance operational effectiveness and foster innovation within healthcare providers.

Responsibilities As a Director in PwC's Corporate Technology Strategy team, you'll serve as a senior leader within our Provider Business Operations team, driving large-scale, tech-enabled transformation programs for healthcare providers. You will focus on creating meaningful impact for national and regional health systems by advising them on how to leverage technology and operational excellence to achieve strategic goals, including growth and scale, post-merger integration, cost reduction, and the industrialization of differentiated offerings and services.

What You Must Have

  • Bachelor's Degree
  • At least 10 years of consulting and / or healthcare provider industry experience, including 5 years leading significant components of large, complex business- and technology-enabled transformation programs
  • What Sets You Apart

  • Master's Degree preferred
  • Experience leading multi-disciplinary transformation work
  • Owning components of pursuit strategy and proposal development
  • Familiarity with automation and AI-enabled approaches
  • Shaping program strategies across operational domains
  • Demonstrating understanding of healthcare provider operations
  • Influencing diverse stakeholders to drive alignment
  • Driving business development and enhancing competitive positioning
  • Proficient experience with enabling platforms (Oracle, Workday, UKG) and analytics or automation capabilities that support provider transformation
  • Possessing proven stakeholder management, meeting facilitation and multi-level communication skills to drive collaboration and alignment across the organization
  • PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy : https : / / pwc.to / H-1B-Lottery-Policy.

    For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

    The salary range for this position is : $155,000 - $410,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link : https : / / pwc.to / benefits-at-a-glance

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