NON-PROFIT ADVOCACY PROJECT MANAGER - HYBRID - WASHINGTON, DC

NON-PROFIT ADVOCACY PROJECT MANAGER – HYBRID – WASHINGTON, DC

Our client, a major membership-based organization advocating for older adults, seeks a Project Manager to serve as a liaison with their internal stakeholders and delivery partners for multiple initiatives. This includes driving stakeholder accountability for deliverables and commitments and coordinating non-technical components.

This is a six month contract assignment in their Washington, DC office. It could extend beyond that date.

Schedule : Observes Mondays and Fridays as remote workdays, except for essential functions.

There are two primary initiatives :

1) Volunteer programs – Salesforce case management that supports the implementation of a ticketing system for their flagship Property Tax-Aide program.

2) Technology and Business Solutions – Digital Transformation and Data Strategy facilitating planning and integration activities for enterprise data initiatives, including coordination with internal teams for data migration into AWS.

The Property Tax-Aide program assists low-income older adults stay in their homes and communities by providing access to property tax refund and credit programs. Property Tax-Aide engages a national network of volunteers who assist low- and moderate-income older adults to navigate the process of applying for targeted programs using custom-designed digital financial technology (fintech) tools.

• Responsibilities Strong collaboration across multiple teams and delivery partners, with approximately half of the time dedicated to each of the two initiatives.
• Manage requirements gathering, documentation, and alignment with business objectives.
• Plan, organize, and implement assigned projects.
• Organize project teams and lead internal and external team members and stakeholders to deliver on project goals.
• Coordinate project governance, status reporting, and stakeholder communications.
• Track milestones, risks, and dependencies across multiple workstreams.
• Ensure compliance with PMO standards and procurement processes.
• Use Jira for task tracking and collaboration; maintain dashboards and reports.
• Work collaboratively with cross-functional internal and external teams, customers, vendors, and others to resolve issues and meet project goals.
• Qualifications Advanced BS / BA degree.
• 5+ years of experience in project management.
• Proven experience managing Salesforce implementation projects and / or enterprise digital transformation efforts.
• Strong oral and written communication skills; ability to influence and hold stakeholders accountable.
• Proficiency in Jira (mandatory).
• Ability to work collaboratively with multiple teams and vendors.
• Familiarity with data strategy projects and cloud environments.
• Strong organizational and time-management skills for split-focus role.
• Non-profit experience.
• Experience working within Salesforce.