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Supplier Quality Manager
Supplier Quality ManagerPermobil, Inc. • Lebanon, TN, United States
Supplier Quality Manager

Supplier Quality Manager

Permobil, Inc. • Lebanon, TN, United States
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Supplier Quality Manager

Would you like to work in an international environment where you'll make a difference every day? At Permobil, we're looking for game-changers to join us as we innovate for individuals and develop the world's most advanced assistive solutions.

At Permobil, the people who use our products come first. Our purpose is to create advanced assistive solutions that make the lives of adults and children living with disabilities more enriching. Our people are passionate about pushing the boundaries of technology to deliver innovations that improve lives. We are a sustainable and responsible business committed to continuous improvement, and our customers can trust us to provide market-leading solutions driven by insights-based clinical data.

Position

Purpose : The

Supplier Quality Manager (SQM) is responsible for ensuring that Permobil's

production units collaborate with a qualified supply base capable of

consistently meeting Permobil's requirements and expectations, thereby

supporting the company's ambition to become a business differentiator and

achieve true global leadership. As a key leader in strengthening global

Supplier Quality Management capabilities, the SQM works proactively to qualify

suppliers, support zero-defect launches of supplied parts, and drive continuous

improvement in supplier quality performance. Acting as a central liaison

between suppliers and internal teams-including R&D, Engineering, Sourcing,

and Operations-the SQM aligns supplier capabilities with Permobil's design,

quality, and regulatory requirements, and ensures robust compliance with the

Quality Management System (QMS) and all relevant regulatory standards. The SQM

provides both strategic and tactical supplier quality support to site Supplier

Quality Engineers and operational teams at production units, leads the

development and improvement of supplier quality processes, and oversees the

implementation of supplier development and improvement programs. This role is

responsible for supplier qualification, performance monitoring, and the

permanent resolution of quality issues, as well as for supporting the effective

transfer of product and process requirements to suppliers. By enabling robust

design handovers, zero-defect launches, and continuous improvement in supplier

quality performance throughout the lifecycle of supplied components, the SQM

plays a critical role in delivering Permobil's sourcing promise to provide a

competitive advantage and business differentiation in the marketplace.

Key Tasks

Compliance and Supplier Quality

System Maintenance

Help maintain and continuously improve a supplier quality system that is

compliant with relevant regulatory requirements and ensures high-quality

products for Permobil users.

Take ownership of assigned supplier quality

processes, including Approved Supplier List (ASL) maintenance, QMS compliance,

audit planning, and supplier re-evaluations, to support robust quality

management across the supply base.

Supplier Audits, Qualification, and

Re-evaluation

Plan, perform, and document supplier audits and qualification activities to

assess new and existing suppliers' capabilities, processes, and compliance with

Permobil's quality and business requirements.

Conduct regular re-evaluations of

suppliers to ensure ongoing alignment with production, quality, and regulatory

needs.

Supplier Development and Improvement

Programs.

Lead supplier development initiatives and lead focused supplier improvement

programs with select suppliers.

Engage directly with suppliers to drive quality

performance, implement corrective actions, and share best practices that

elevate supplier capabilities and outcomes.

Supplier Industrialization and Safe

Launch Programs

Lead supplier industrialization activities to ensure suppliers are fully

prepared for new product introductions and production ramp-up.

Implement and

oversee safe launch programs, including enhanced monitoring and containment

actions, to verify that suppliers can consistently meet all design and quality

requirements during critical launch phases and minimize the risk of early

production issues.

Project and Change Management

Involvement

Lead and participate in new development projects and change management

processes by executing the supplier quality portion of projects, including

oversight and execution of the Production Part Approval Process (PPAP).

Ensure

all supplier submissions meet design and quality requirements before production

launch or implementation of changes.

Supplier Corrective Action and Issue

Resolution

Manage Supplier Corrective Action Requests (SCARs), working collaboratively

with suppliers to investigate root causes, define and implement corrective

actions, and verify their effectiveness.

Provide escalation support to site

Supplier Quality Engineers (SQEs) and Production Units, including claim

handling and resolution of critical supplier quality issues to minimize

production disruptions.

Supplier Performance Monitoring and

Reporting

Lead ongoing supplier performance monitoring and reporting, analyzing quality

metrics and delivery reliability to identify trends, recurring issues, and

opportunities for improvement.

Drive continuous enhancement of supplier quality

performance through data-driven actions.

Cross-functional

Collaboration and Design Alignment

Ensure mutual understanding and effective communication between Permobil

R&D and suppliers to align design requirements with supplier capabilities.

Facilitate robust knowledge transfer and support seamless product and process

handovers, enabling zero-defect launches and sustained supplier quality

throughout the lifecycle of supplied components.

Authority

& Responsibilities :

Perform supplier audits and

qualifications, as well as regular re-evaluations, to ensure suppliers

consistently meet Permobil's requirements and expectations.

Help maintain and continuously

improve a supplier quality system that is compliant with relevant regulatory

requirements and ensures high quality products for Permobil users.

Lead and document supplier

development initiatives and focused supplier improvement programs with select

suppliers, driving continuous improvement in supplier quality performance.

Participate in new development

projects and change management processes by executing the supplier quality

portion of projects, including oversight and approval of Production Part

Approval Process (PPAP) submissions.

Initiate, manage, and close Supplier

Corrective Action Requests (SCARs), ensuring root causes are addressed and

permanent corrective actions are implemented.

Maintain and improve supplier quality

processes, taking ownership of assignments such as Approved Supplier List (ASL)

maintenance, QMS compliance, audit planning, and supplier re-evaluations.

Perform ongoing supplier performance

monitoring and reporting, analyzing quality metrics to identify trends,

escalate issues, and drive corrective actions.

Provide escalation support to site

Supplier Quality Engineers (SQEs) and Production Units, including handling and

resolution of supplier-related claims to minimize production disruptions.

Collaborate closely with R&D,

Sourcing, and Operations to align supplier capabilities with Permobil's design,

quality, and business requirements.

Ensure mutual understanding and

effective communication between Permobil R&D and suppliers, so that design

requirements are clearly transferred and matched to supplier capabilities,

supporting robust product launches and lifecycle management.

Maintain

compliance with all Supplier Quality procedures and relevant regulatory

requirements, ensuring thorough documentation and adherence to Permobil's

quality standards.

Why Permobil is a great next step for you!

1. You'll make a difference. Every day

Everything we do leads to understanding and improving the lives of our users. Through our evidence-based innovation, we make a difference to people's lives.

2. You'll make your mark as part of our future

We collaborate with colleagues across borders to Innovate for Individuals . The impact you make personally could lead change around the world.

3. You'll feel welcome from day one

We're known for being great colleagues, who are collaborative, fun and at the cutting-edge. Everyone in the Permobil family cares as much as you do about making a positive difference.

4.

You can have a lifestyle you love

You're always close to nature, yet never far from civilization. We want everyone who works for us to have a lifestyle they love - at work and beyond.

Who you are

You are passionate, innovative, and ambitious.

You want to make a difference for others and feel fulfilled when you can see

the link between the work you do and positive improvements in the lives of

others. You search out opportunities and are prepared to go off the beaten

track to chase your dreams. You don't follow the herd - you find new ways of

working and go where you see potential to make your mark. You are a pioneer, a

revolutionary, a game-changer and you are who we're looking for.

Your Background

Education / Certification :

University Degree (or similar) in engineering, quality,

or a related technical field; or Equivalent experience in related fields such as quality

engineering, production engineering, supply chain, product development, or

project management

Familiarity with ISO 9001 and ISO

13485 standards (for medical devices) is highly desirable.

Preferably has been trained to audit :

Regulatory requirement CFR 820 issued

by Food and Drug Administration in USA.

Regulatory requirement EU Regulation

2017 / 745 issued by the European Union.

Experience

Required :

Preferable 5+ years of experience in supplier quality

engineering, quality assurance, or related roles within manufacturing, medical

device, automotive, or similar regulated industries.

Strong relationship management and

communication skills, with the ability to build and maintain effective

partnerships internally and externally.

Ability to maintain a global focus

and holistic view, ensuring alignment with Permobil's international strategy

and objectives.

Fact-based decision-making and

execution of activities, utilizing data and evidence to drive actions.

Demonstrated problem-solving

leadership, bringing solutions and options to problem statements.

Power of initiative and a strong

driving force to lead and implement improvements.

Financial understanding related to

cost factors such as price, lead time, quality, assembly time, and inventory

management.

Ability to perform well under

pressure, with logical and analytical thinking skills.

Persuasive and influential, with a

high level of attention to detail in all aspects of work.

Result-oriented, credible, and

decisive, ensuring timely and effective outcomes.

High quality focus on both products

and processes, ensuring compliance and continuous improvement.

Excellent

independence and time management skills, effectively prioritizing and managing

multiple responsibilities.

Other

qualifications or experiences.

Information

Please apply via our career page. We will

conduct selection continuously so send us your application today!

For information regarding Permobil's Privacy Notice, please visit Permobil Candidate Privacy Notice

At Permobil, diversity fuels our innovation in creating life-changing mobility solutions. We embrace the unique talents and perspectives of individuals from all backgrounds to drive our mission forward. Join Permobil and be part of a team where diversity is not just valued, but essential to our success in delivering personalized mobility solutions.

Permobil is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Please respect that we do not wish recruitment assistance or advertising, we decline calls from recruitment and advertising providers.

More about Permobil

Permobil founder Dr. Per Udden believed that helping people achieve the greatest level of independence is a basic human right and, for over 50 years, Permobil has held fast to that belief. Permobil is a global leader in advanced rehabilitation technology, passionate about better understanding our users' needs and improving their quality of life through state-of-the-art healthcare solutions. Today, those solutions include power wheelchairs, seating and positioning products, power assist, and manual wheelchairs.

Permobil is part of Patricia Industries, a subsidiary of Investor AB, and is headquartered in Sweden. Permobil has 1900 team members in more than 18 countries around the world. For more information regarding the company's storied history and complete product line, visit permobil.com.

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