Food Runner

Double Knot NYC brings the Schulson Collective’s award-winning concept to the heart of Manhattan. This bi-level Japanese restaurant and cocktail lounge offers a dynamic balance : a vibrant upstairs bar with elevated cocktails and a hidden izakaya below serving sushi, robatayaki, and small plates. The New York City location has quickly become a standout destination for Japanese inspired cuisine and nightlife, blending modern energy with elevated hospitality. Joining the Double Knot team means contributing to a flagship concept at the epicenter of global dining culture.

Summary / Objective

Ensures guest satisfaction by following the Schulson Collective steps of service.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Responsible for transporting all necessary food items from the kitchen to guests in a timely and professional manner.
• Communicates in detail food descriptions when presenting food items to guests.
• Serves as liaison between kitchen and service staff to ensure accuracy of food orders.
• Works closely with restaurant management to immediately address all customer concerns and create a pleasant dining experience.
• Creates memorable experience to build repeat business. Inform guests of other Schulson Collective restaurants.
• Consistently meets standards outlined within the Schulson Collective’s Core Values.
• Performs other duties as assigned.

Supervisory Responsibility

This position has no supervisory responsibility.

Physical Demands

The employee must occasionally lift and / or move up to 25 pounds and occasionally push and / or pull up to 45 pounds. The employee will spend over 4 hours daily standing or walking.

Required Education and Experience

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.