Healthcare Operations Manager
This role is pivotal in ensuring efficient and productive operations through accurate reporting, diligent supply charging, administrative support, build and management of physician preference cards / picklists, EPIC work queue management, and other operational responsibilities as assigned.
Proven experience in healthcare operations, supply chain management, or related administrative roles
Proficiency in data analysis and reporting using software tools such as Microsoft Excel or healthcare-specific reporting systems
Strong organizational skills with the ability to prioritize tasks and manage multiple responsibilities effectively
Excellent communication and interpersonal skills, with the ability to collaborate with diverse stakeholders
Knowledge of healthcare regulations and compliance standards
Experience with electronic health records (EHR) systems and healthcare information technology (IT) tools
Associate's degree / Bachelor's degree OR 4 years of applicable cumulative job specific experience required.
Assist in the generation and analysis of EPIC perioperative reporting related to key operational metrics, scheduling, and supply utilization.
Provide regular updates to management on key performance indicators and recommend improvements based on reporting analysis
Assist in capital projects related to equipment and instrumentation purchases
Serve as the primary resource for troubleshooting and resolving key perioperative EPIC work queues
Ensure accurate and timely charging of supplies utilized in patient care.
Collaborate with procurement, supply chain, and finance departments to reconcile supply charges and resolve discrepancies
Assist with scheduling, meeting coordination, and preparation of materials for healthcare providers and administrative staff
Maintain organized filing systems and databases for efficient data retrieval and documentation
Collaborate with surgical teams to develop and maintain accurate preference cards for procedures
Act as the supporting resource for updates and revisions to EPIC preference card modifications
Update preference cards based on feedback from clinical team leads and physicians to address changes to procedures or equipment / supplies
Ensure adherence to regulatory requirements and organizational policies in all operational activities.
Participate in quality improvement initiatives to enhance patient care and operational efficiency
Other operational responsibilities as assigned
Pay Range $23.06 - $35.00 / hour, DOE
Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you'll find staff members who have committed themselves to serving the community.
The Guthrie Clinic is an Equal Opportunity Employer.
The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
Coordinator Healthcare • Binghamton, NY, US