Talent.com
Virtual Chief Information Officer (vCIO)
Virtual Chief Information Officer (vCIO)Effortless Office • Las Vegas, NV, US
Virtual Chief Information Officer (vCIO)

Virtual Chief Information Officer (vCIO)

Effortless Office • Las Vegas, NV, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [filters_job_card.quick_apply]
[job_card.job_description]

About Us :

  • Effortless Office partners with our customers to make IT effortless so they can focus on their business.

As a Hybrid Managed Services Provider (MSP) with a focus on providing world-class customer experience, we deliver and fully support secure cloud solutions as well as comprehensive managed IT and network services.    About the Role :

  • The Virtual Chief Information Officer (vCIO) is considered an executive partner and trusted business advisor for a portfolio of clients.
  • This role combines business strategy, financial awareness, and technical understanding to ensure clients receive maximum value from their technology investments.
  • The vCIO is critical in helping clients mitigate risk and increase productivity.
  • The vCIO builds deep knowledge of each client’s operations, workflows, budgets, and long-term goals, enabling proactive and impactful technology consulting.

    • The vCIO also works closely with our internal teams to make sure the client is aligned to business standards through Technology Business Reviews and improvement projects.  Location :

  • Remote  Travel : Regular travel to client sites (U.S. travel only)  Salary : $100,000 - $125,000 annually  Bonus : This position is bonus eligible  Benefits :   Health, dental, and vision insurance  401K + employer match  Paid time off and holidays  Opportunities for career growth and development  Training and certification support  Responsibilities :   Client Expertise and Strategic Planning Obtain and maintain deep knowledge of the client’s business, workflows, and priorities.  Conduct ongoing discovery of the client’s business model, organizational structure, goals, and challenges.  Collaborate with clients to map out current vs. desired-state workflows.  Analyze client business processes and identify areas for improvement through technology.  Design and maintain a short-term and long-term strategic roadmap profile for each client.  Assist with onboarding new clients and perform 90-day reviews to ensure successful and correct implementation of services purchased.  Lead regular strategic review meetings with clients to revisit goals, review IT performance, and refine plans.  Design and present technology proposals including generating quotes.  Develops remediation strategies and process improvements to prevent recurring issues / incidents.  Risk and Compliance Oversight Work with the Technical Alignment Manager to identify misalignments with EO and industry standards  Assists with security policies, compliance frameworks (HIPAA, SOC 2, PCI), and business continuity planning.  Guides cybersecurity strategy (e.g., backup, MFA, endpoint protection).  Change Management & User Adoption  Help clients prepare for change by communicating business impact and training needs for IT changes.  Support successful adoption of new technologies by aligning implementation with workflow needs.  Provide business-level insight to support training, communication, and engagement plans.  Relationship Development and Client Satisfaction Build and nurture strong, collaborative, long-term relationships with clients and end users.  In conjunction with the Service Delivery Manager, attend regular meetings and conduct monthly “soft-check-ins" to ensure client satisfaction  Communicate with key stakeholders to address and resolve concerns related to client / contract / service risks.  Work with the SDM to facilitate and follow up on CSAT and NPS surveys.  Renewal Management  Proactively managing license, contract, and subscription renewals to ensure continuity and client / partner satisfaction, often involving an understanding of the technical implications of these renewals and ensuring cost-effectiveness for the client.  CRM and Reporting Maintain accurate account records and pipeline data using CRM tools.  Track and report on key account activities, forecasts, and feedback.  Qualifications : 10+ years of experience in IT including 5+ years of leadership and client-facing roles.  A bachelor’s degree in Business or related field.  Prior experience working with Managed Service Providers and B2B account management  Vast understanding and experience of business operations and finance  Vast knowledge of various IT products and solutions   Experience working with regulatory frameworks and governing bodies (HIPAA, SOC, etc.).  Demonstrated ability to provide both strategic direction and operational support to clients and team members.  Strong organizational and technical problem-solving skills.
  • Experience prioritizing multiple responsibilities in a fast-paced environment.  Strong communication (written and verbal) and interpersonal skills.  Dedicated to customer service and satisfaction.   Why Join EO?
  • At EO, our employees are what makes us special.
  • We are a highly collaborative company with a very involved senior leadership team that invests in their staff.

    • We strive to be a company where every employee has a voice, everyone takes pride in their work and gets satisfaction from helping people, and where every employee is constantly learning and driving improvements.     We are aligned through our core values and seek employees that embody these :

  • Service – we are dedicated to providing EFFORTLESS support and solutions.
  • We ensure client and end user satisfaction in every interaction.   CWC – this stands for Communicate, Work, Communicate, because communication is twice as important as the work we do.   Perspective – we embrace the customer’s viewpoint to inspire confidence and meet expectations.  Efficiency – we maximize output and minimize wasted time, effort, and resources.  Passion – we bring energy and enthusiasm to everything we do and are driven by a commitment to excellence.   Reliability – we consistency delivery on promises, follow through on commitments, and are dependable in all situations.   Merit – we recognize and reward talent, hard work, and the pursuit of excellence.   Inclusion & Equal Opportunity Employment   Effortless Office is an equal opportunity employer committed to Diversity, Inclusion & Belonging.
  • We are committed to creating an inclusive environment for all employees and applicants.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.  Powered by JazzHR
    • [job_alerts.create_a_job]

    Chief Information Officer • Las Vegas, NV, US

    [internal_linking.related_jobs]
    Travel Licensed Clinical Social Worker (LCSW) - $1,993 per week in Las Vegas, NV

    Travel Licensed Clinical Social Worker (LCSW) - $1,993 per week in Las Vegas, NV

    AlliedTravelCareers • Henderson, Nevada, US
    [job_card.full_time]
    AlliedTravelCareers is working with talent4health to find a qualified Licensed Clinical Social Worker in Las Vegas, Nevada, 89119!. Day Shifts X 8 Hrs ( Outpatient / Dental / Clinics / Imaging / Phy...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director of Operations

    Director of Operations

    Syneos Health / inVentiv Health Commercial LLC • Las Vegas, NV, United States
    [job_card.full_time]
    Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into ...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Director of Cyber Security

    Director of Cyber Security

    WHSmith North America • Las Vegas, NV, US
    [job_card.full_time]
    The Director of Cybersecurity North America is responsible for maintaining and executing WHSmith North America’s cyber security strategy, leading a focused team to ensure operational rigor, c...[show_more]
    [last_updated.last_updated_1_hour] • [promoted] • [new]
    Remote Entry-Level Currency Trader Job in Henderson, NV | Full Time

    Remote Entry-Level Currency Trader Job in Henderson, NV | Full Time

    Maverick Currencies • Henderson, NV
    [filters.remote]
    [job_card.full_time] +1
    Top-ranked proprietary trading firm, Maverick Currencies, is searching for entrepreneurially-minded, profit-driven people to be trained in the art and science of proprietary trading in its online c...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Vice president of Pharmacy Services

    Vice president of Pharmacy Services

    DSJ Global • Las Vegas, NV, US
    [job_card.full_time]
    Job Summary and Qualifications.As a Vice President for Pharmacy Services, you will be responsible for the leadership of pharmaceutical services in the division. This includes oversight of hospital p...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Account Director II- Large Enterprise

    Account Director II- Large Enterprise

    Lumen Technologies • Henderson, NV, United States
    [job_card.full_time]
    We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly.Together, we are building a culture and company from the people up - committed to t...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    VP, Loan Portfolio Manager

    VP, Loan Portfolio Manager

    Enterprise Bank and Trust • Henderson, NV, US
    [job_card.full_time]
    Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community.From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Executive Vice President and Provost

    Executive Vice President and Provost

    InsideHigherEd • Las Vegas, Nevada, United States
    [job_card.full_time]
    The University of Nevada, Las Vegas (UNLV) invites nominations and applications for the position of Executive Vice President and Provost. This is an exceptional opportunity to join one of the nation...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance Buzz • Henderson, Nevada, US
    [job_card.full_time] +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Histo Tech - $1,342 to $1,488 per week in Reno, NV

    Travel Histo Tech - $1,342 to $1,488 per week in Reno, NV

    AlliedTravelNetwork • Henderson, Nevada, US
    [job_card.full_time]
    AlliedTravelNetwork is working with LRS Healthcare to find a qualified Histo Tech in Reno, Nevada, 89502!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits package, 2...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    DCO Systems Tech I

    DCO Systems Tech I

    TEKsystems • Las Vegas, NV, United States
    [job_card.permanent]
    This position supports the installation, maintenance, and repair of critical infrastructure systems-including electrical, electronic, mechanical, and HVAC components-across SUPERNAP facilities.The ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Health Partner Incentive Analyst

    Health Partner Incentive Analyst

    CareSource • Las Vegas, NV, United States
    [job_card.full_time]
    The Health Partner Incentive Analyst II is responsible for performing administrative functions around the set up and maintenance of health partner incentives to ensure accurate and timely implement...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Data Center Operations Systems Chief Engineer

    Data Center Operations Systems Chief Engineer

    Jobot • Las Vegas, NV, US
    [job_card.full_time]
    Wanted : Data Center Operations Systems Chief Engineer with 5 years of technical experience in production, facilities, electrical, or mechanical! Let's meet. This Jobot Job is hosted by : Stephen Nied...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Business Systems Analyst - Remote

    Senior Business Systems Analyst - Remote

    Sentara • Las Vegas, NV, United States
    [filters.remote]
    [job_card.full_time]
    This position is responsible for support, enhancement and implementation software applications used within the organization. Oversees and directs intermediate scale projects or components of large-s...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    IT Change Administrator

    IT Change Administrator

    Rose International • Las Vegas, NV, US
    [job_card.full_time] +1
    Estimated Duration (In months) : .Communications, Compliance, Documentation, Reporting.Hands-on experience developing both technical and user-friendly communications (4 yrs); Experience working in th...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote First-Line Supervisors of Police and Detectives - AI Trainer ($80-$120 per hour)

    Remote First-Line Supervisors of Police and Detectives - AI Trainer ($80-$120 per hour)

    Mercor • Henderson, Nevada, US
    [filters.remote]
    [job_card.full_time]
    About the Role • • Mercor is seeking experienced • •First-Line Supervisors of Police and Detectives • • to support a leading AI lab in advancing research and infrastructure for next-generation machine l...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    AVP I, Cloud Engineering

    AVP I, Cloud Engineering

    Credit One Bank • Las Vegas, NV, US
    [job_card.full_time]
    Position Title : AVP I, Cloud Engineering.The Information Technology team supports almost every area of the Bank.Utilizing technology solutions to collect and interpret data for business strategies ...[show_more]
    [last_updated.last_updated_30]
    Sr. Data Engineer

    Sr. Data Engineer

    Slickdeals • Paradise, Nevada, United States
    [job_card.full_time]
    We believe shopping should feel like winning.That’s why 10 million people come to Slickdeals to swap tips, upvote the best finds, and share the thrill of a great deal. Together, our community has sa...[show_more]
    [last_updated.last_updated_30] • [promoted]