Program Director

Position Summary :

The Program Director oversees the strategic and operational management of the IMPACT program. This role is responsible for ensuring high-quality service delivery, supervising staff, and driving program outcomes. The Director will lead outreach efforts, manage partnerships, and ensure compliance with performance metrics and reporting requirements. The Program Director plays a key role in staff development, data integrity, and continuous improvement of program services.

What You'll Do

Program Oversight & Strategic Operations

Lead the development and implementation of program policies, procedures, and training materials.

Ensure program activities align with organizational goals and standards.

Manage relationships with external partners and stakeholders to support program success.

Monitor and evaluate program performance and implement improvements as needed.

Ensure program performance metrics are met or exceeded

Your Responsibilities Will Include :

Staff Supervision & Development

Supervise program staff and provide regular performance feedback.

Facilitate onboarding and training for new hires.

Promote a culture of accountability, collaboration, and professional growth.

Performance Management & Reporting

Oversee program budget and ensure alignment with financial targets.

Ensure timely and accurate reporting of program metrics.

Support audit preparation and compliance reviews.

Monitor budget compliance and maintaining acceptable variance

Analyze program data and develop action plans to address performance gaps.

You're a Great Fit for This Role If You Have :

Education & Experience

Bachelor's degree (or higher) in Social Work, Psychology, Public Administration, or a related field.

At least 3 years supervisory experience or 5 years in program management.

Proven success with performance outcomes, program execution, and managing budgets.

Strong understanding of evidence-based practices and compliance in a human services setting.

Skills & Competencies

Strong leadership and team-building skills.

Strong understanding of trauma-informed care and culturally responsive practices.

Proficiency in Microsoft Office Suite and electronic health record systems.

Excellent emotional intelligence, communication, and interpersonal skills.

Ability to manage multiple priorities in a fast-paced, compliance-driven environment.

Ability to manage sensitive information with discretion and professionalism.

Skilled in behavioral interviewing and motivational counseling techniques.

Commitment to the mission, values, and service standards of Fedcap Inc. and The Fedcap Group.

Compensation : 80K-90K

Equal Opportunity Employer