Maitre D

About One Cornelia

One address. Three Experiences.

One Cornelia is more than just a premier address, it’s also a must-visit destination for some of the City’s best food and cocktails. This landmark building, located at the corner of Cornelia and West 4th in the heart of the West Village, brings together three distinctive–and delicious!–concepts under one roof.

About Kees

Inspired by glamorous mid-century New York nightlife, Kees evokes the timeless elegance of that era. Meticulously-crafted cocktails, top-notch service and a sophisticated design combine to create an elevated, destination-worthy cocktail lounge in the West Village.

Position Summary

Hospitality at Kees is a team sport. Due to the intimate nature of the space, it is essential that the entire team that works closely together and is aligned on creating memorable experiences for everyone they encounter from guests, to fellow employees, to vendors, as well as the community.   In this tight knit ecosystem, the Maitre D are responsible for creating hospitable guest experiences from the guests’ first interaction at Kees to their last. Kees is a high volume bar, which requires a great deal of foresight, planning, and organization to seat efficiently.  An overall awareness of what is going on around you at all times is critical to your ability to anticipate guests, create memorable moments of hospitality and develop lasting relationships with first-time guests and regulars. Creating a welcoming environment for guests upon arrival and departure is one of the primary responsibilities of a Maitre D. Because they are the first and last Kees team member to interact with guests, the Maitre D must have exceptional customer service skills to ensure guest satisfaction. In addition, as Maitre D, taking ownership of skillfully maintaining the Kees reservation system via Resy as well as working closely with the Host team to ensure Kees and One Cornelia overall is paramount.

Preferred Skills and Experience :

• Maintain an understanding of the front door policies and consistently execute them with efficiency and grace while maintaining a sense of urgency throughout service.
• Take ownership of the Resy platform during service, ensuring smooth management alongside Host team
• Assist with overseeing the reservation and waitlist for both One Cornelia establishments (Mixteca and Kees)
• Be inviting, be hospitable, and maintain an effective presence on the floor
• Must be able to provide accurate table updates and maintain a waitlist.
• Responsible for alerting bartenders and servers of VIP guests.
• Excellent communication skills
• Proactive approach to problem solving
• Ability to multitask effectively with a controlled heightened awareness of their surroundings
• A passion for food, wine, and service
• A strong sense of urgency while exuding a calm demeanor
• Ability to maintain a tidy and organized station
• A desire to learn and grow
• Have long term goals in the service industry
• Actively participate in assisting service, including running food, bussing tables, clearing and resetting when needed
• Ability to connect with new guests and maintain greatest relationships with regulars
• A strong attention to detail

Sanitation, Hygiene, and Safety

Guest Engagement

Additional Skills and Responsibilities

Preferred Experience