Service Desk ManagerVirtualVocations • New Orleans, Louisiana, United States
Service Desk Manager
VirtualVocations • New Orleans, Louisiana, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Manager, Service Desk & Endpoint Management.
Key Responsibilities
Lead technical support operations and endpoint device strategy
Oversee endpoint device lifecycle and manage endpoint security tools
Recruit, train, and mentor service desk and endpoint support staff
Required Qualifications
At least ten (10) years' experience in a service desk or PC support related position
At least five (5) years' experience as a manager
Experience with endpoint management and MDM tools
Familiarity with service desk ticketing systems
Bachelor's Degree preferred
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