Head of Deal Desk

Head of Deal Desk

At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower thousands of customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies. In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights! Come work alongside Similarwebbers across the globe who are bright, curious, practical and good people.

Why Is This Role So Important At Similarweb?

The Deal Desk is a critical enabler of Similarweb's growth, ensuring every commercial agreement is structured for speed, accuracy, compliance, and long-term success. As the Team Manager of our global Deal Desk function, you will lead a team of Deal Desk Managers that supports the full deal lifecycle across regions and segments. You'll partner closely with Sales, Legal, Finance, and Executive Leadership to strengthen deal quality, enhance governance, and accelerate revenue. This role also plays a key part in shaping our future systems and operationsleading major initiatives such as our 2026 CPQ transformation and driving new AI-led efficiencies across the Quote-to-Cash process.

So, What Will You Be Doing All Day?

Lead day-to-day Deal Desk operations, overseeing global support for quotes, deal structures, service orders, amendments, and non-standard terms.

Serve as a senior escalation point and trusted advisor on complex commercial structures, ensuring accuracy, consistency, and compliance with revenue recognition and internal controls.

Define, improve, and enforce end-to-end GTM processes, deal policies, signature protocols, and documentation standards.

Own Deal Desk documentation, playbooks, and internal knowledge bases, while identifying operational gaps and driving scalable, global solutions.

Lead major Q2C initiativesincluding serving as business owner for the company's 2026 CPQ evaluation, vendor selection, design, and implementation.

Partner with RevOps, Legal, Finance, and IS teams to align systems and processes across the revenue lifecycle.

Manage, mentor, and develop a high-performing global Deal Desk team, setting expectations, coaching performance, and ensuring operational excellence.

This Is The Perfect Job For Someone Who :

Has 5+ years of Deal Desk experience, including 2+ years in a senior or managerial role.

Possesses an advanced understanding of SaaS commercial structures, revenue recognition, and non-standard commercial terms.

Has demonstrated experience drafting or customizing commercial language and advising on complex deals.

Has led global or distributed teams with a strong track record of coaching, development, and cross-functional influence.

Brings proven success in process design, optimization, documentation, and governance across GTM organizations.

Has hands-on experience with CPQ, CLM, or Q2C systemsand ideally has supported or led a major CPQ transformation.

Bonus : experience in global B2B SaaS, RevOps / Sales Ops / Finance / Legal Ops, or multi-year systems transformation programs.

• Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Why you'll love being a Similarwebber :

You'll actually love the product you work with : Our customers aren't our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said "the product." Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world.

You'll find a home for your big ideas : We encourage an open dialogue and empower employees to bring their ideas to the table. You'll find the resources you need to take initiative and create meaningful change within the organization.

We offer competitive perks & benefits : We take your well-being seriously, and offer competitive compensation packages to all employees. We also put a strong emphasis on community, with regular team outings and happy hours.

You can grow your career in any direction you choose : Interested in becoming a VP or want to transition into a different department? Whether it's Career Week, personalized coaching, or our ongoing learning solutions, you'll find all the tools and opportunities you need to develop your career right here.

Diversity isn't just a buzzword : People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day.