Sr. Manager Carrier Enablement

Sr. Manager Carrier Enablement

The Sr. Manager Carrier Enablement will be responsible for working within their team of dedicated employees and partnering with other team members to manage the mobile vendor solutions and processes, integrate new mobile vendors as necessary, understand the contractual agreements with these vendors and ensure billing is completed on a timely basis. The Sr. Manager Carrier Enablement will provide support for all Mobile Business platform Carrier related services. The successful candidate will be responsible for understanding the overall mobility service, how to manage, support and initiate changes.

What You Will Do :

• Provide consultation and act as the Mobility Carrier subject matter expert in project-based efforts
• Provide oversight and direction to the Mobility Carriers and vendors.
• Participate in vendor meetings to ensure vendor is delivering services timely and aware of product issues.
• Participate in team meetings across the organization to ensure the product and services are meeting expectations.
• Participate in troubleshooting, drive gaps and issues to resolution.
• Independently undertake projects of a complex nature and ad-hoc requests as required.
• Architects improvement opportunities spanning service delivery, user experience, security, etc.
• Participate in 24 / 7 on call rotation
• Collaborate with all necessary functional areas
• Other duties as assigned

Qualifications You Must Have :

Qualifications We Prefer :

Work Location

Onsite : Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

What We Offer :

Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work / life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child / adult backup care.

The salary range for this role is 124,000 USD - 250,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education / training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and / or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and / or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.