Astronaut Concierge & Launch Logistics Specialist

Astronaut Concierge & Launch Logistics Specialist

At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight!

This role is part of Blue Origin corporate functions, providing centralized support across Blue Origin business unit teams, functions, and locations. We are a team of collaborators, doers, and problem-solvers who are relentlessly committed to a culture of safety. This position will directly impact the history of space exploration and will require your commitment and detailed attention towards safe and repeatable space flight. Join us in lowering the cost of access to space and enabling Blue Origin's vision of millions of people living and working in space to benefit Earth.

As part of a hardworking team of specialists, Astronaut Concierge & Launch Logistics Specialist is focused on providing attentive, courteous, and efficient support to astronauts and to their guests, from pre-arrival to post-departure. In addition, the Astronaut Concierge / Operations Specialist supports the astronaut experience, sales, media, operations and other internal business teams in ensuring successful operations and the highest levels of safety and customer satisfaction. This will include supporting logistics and execution of events, both internal and external. Passion for our mission and vision is required!

We are looking for someone to apply their technical expertise, leadership skills, and commitment to quality to positively impact safe human spaceflight.

Job Responsibilities :

• Perform logistics and administrative job duties relating to space launches, national and international special events, ranging from 2 6,000 attendees.
• Interact on regular cadence with Astronaut customers
• Manage complex calendars across business units within Blue Origin
• Liaising and contract negotiating with vendors. Working closely with internal procurement and AP teams to ensure appropriate contract terms are met and followed.
• Develop internal documentation and review contracts and proposals to ensure agreed commitments and accountability; escalate as needed. Working with Procurement and AP leadership to ensure that all obligations are met with vendors domestically and internationally.
• Oversee the attendee registration websites, communications, program and attendee support.
• Develop and ensure travel plans, itineraries, and agendas for internal and external customers
• Compile accurate documentation for travel-related events including airfare, transportation, hotels, conference centers, restaurants, etc.
• Partner with external event planners, vendors and with suppliers in providing best-in-class service.
• Manage projects independently and / or in teams, from conception to completion and often with conflicting priorities
• Ensure timely and accurate submittals of expense report.
• Handling post-event reports, measuring impact and ROI
• Maintain a high level of confidentiality at all times, and only disseminate information as needed.
• Using strong organizational skills, perform and prioritize multiple calendars and events while prioritizing conflicting needs.
• Work with and task cross-functional stakeholders at all levels of the organization including our Executive Leadership team, to drive projects to completion across teams and time zones.
• Handle matters expeditiously and proactively, following through on requirements to successful completion, often with deadline pressures. Adapt to competing demands
• Handle amenity requests for all VIP clients. Ensure that all arrangements, are handled properly, coordinating with other departments through oral and written instructions
• Support other astronaut initiatives and perform other duties as assigned

Required Skills, Education, Experience :

Work Environment and Conditions of Employment :

Compensation Range for : WA applicants is $75,552.00-$105,771.75

Other site ranges may differ

Culture Statement

Don't meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Export Control Regulations

Applicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Background Check

Benefits

Equal Employment Opportunity

Blue Origin is proud to be an Equal Opportunity / Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified, diverse, and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork, in which all employees recognize and appreciate the diversity of individual team members. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, gender, sexual orientation, gender identity, national origin / ethnicity, age, physical or mental disability, genetic factors, military / veteran status, or any other