Collections and Customer Service Specialist

We are hiring for a Data and Collections Specialist! In this full-time opportunity you will contact clients to resolve past due balances. To be considered for this position, please have a HS Diploma and a minimum of 3-years of customer service finance or payroll experience required. Strong Microsoft Excel and Microsoft Access experience.

Position Details :

• Full time, contract
• M-F schedule days
• Data Entry
• Alleviates risk through resolving clients past due balances meet daily collections and call goals
• Initiates calls to clients based on risk to resolve outstanding receivables
• Maintains daily call requirements based on the forecast provided to ensure standards are met
• Maintains and updates all client information in all systems
• Maintain a high level of customer service and client retention
• High School Diploma or GED equivalent and a minimum of 3 years of customer service payroll or finance office experience
• Solid data entry skills
• Proficiency with Microsoft Excel and Microsoft Access is required
• US citizen or permanent resident status
• Successful completion of background check