ASG Presales Solutions Architect- Security Operations

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.

But the heartbeat of SHI is our employees – all 6,000 of them.

If you join our team, you'll enjoy :

Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

Continuous professional growth and leadership opportunities.

Health, wellness, and financial benefits to offer peace of mind to you and your family.

World-class facilities and the technology you need to thrive – in our offices or yours.

Job Summary

In the ASG Presales Solutions Architect- Security Operations role, you'll play a hands-on role in shaping and communicating our cybersecurity vision for Security Operations. Working closely with customers and internal teams, you'll design tailored security solutions that align with business priorities, translating technical capabilities into clear, compelling strategies. You'll craft presales content like demos, technical briefs, and presentations that resonate with both engineers and executives. At the same time, you'll keep our internal teams sharp by educating engineers on emerging threats, product updates, and use cases. Your expertise and credibility will make you a go-to partner for our most strategic customers, helping build lasting relationships and drive meaningful security outcomes.

Role Description

Define and deliver product demonstrations, proof-of-concepts (POCs), and technical presentations

Translate complex security concepts into business-relevant value propositions

Design and present security operations architectures (SIEM, SOAR, EDR, XDR, threat intelligence)

Contribute to practice development by identifying areas for growth, leading innovation initiatives, and creating and maintaining practice standards

Build and maintain strong relationships with key clients, ensuring high levels of satisfaction and retention through product briefings, demonstrations, knowledge transfer, etc.

Demonstrate deep expertise in SHI service capabilities and provide thought leadership and guidance to clients and SHI teams on best practices, trends, and innovations in technology.

Stay current with new technologies and frameworks, drive the retirement of legacy solutions / technologies, and recommend adopting new partners or solution components.

Behaviors and Competencies

Problem-Solving : Can proactively identify and take ownership of complex problem-solving initiatives, initiate preventative measures, collaborate with others to find solutions, and drive successful outcomes.

Communication : Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication.

Adaptability : Can lead others through change, help teams adapt to new directions, and create a culture open to change.

Leadership : Can take ownership of complex team initiatives, collaborate with others in decision-making processes, and drive team performance.

Teamwork : Can build and lead multiple teams, fostering a cooperative environment and ensuring effective communication between team members.

Self-Motivation : Can take ownership of complex personal or professional initiatives, collaborate with others when necessary, and drive results through self-motivation.

Skill Level Requirements

Proficiency in overseeing and directing projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied - Intermediate

Ability to systematically identify, document, and manage the technical needs and specifications of a project by engaging with stakeholders and analyzing business objectives to ensure successful project outcomes - Intermediate

Ability to define, design, build, and maintain robust systems and solutions by leveraging systems and infrastructure effectively - Intermediate

Ability to write, debug, and maintain code in various scripting and programming languages to automate tasks and develop software solutions - Intermediate

Ability to understand and manage various infrastructure components (firewalls, load balancers, hypervisors, storage, monitoring, security) and use orchestration tools to develop comprehensive technical solutions - Intermediate

Ability to develop detailed Statements of Work (SOWs) and drive revenue growth through professional services engagements - Intermediate

Extensive experience working on large-scale IT projects related to design, deployment, and configuration - Intermediate

Other Requirements

Completed Bachelor's Degree or relevant work experience

5+ years of experience in solutions architecture or software engineering

5+ years of experience in IT infrastructure

Willingness to travel occasionally up to 20%

The estimated annual pay range for this position is $180,000 - $250,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M / F / Disability / Protected Veteran Status

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