Vehicle Exchange Coordinator - Leith Honda

Vehicle Exchange Coordinator

Leith Honda has an outstanding opportunity for a Vehicle Exchange Coordinator to join their team and the Holman Family!

Job Duties :

• Greets customer on service drive and performs a needs analysis including service needs and history, and opportunity / desire for potential trade.
• Assesses customer's desire to trade in their current vehicle, for an inventory vehicle, including make, type, and features of vehicle.
• Identify and qualify potential trade-in vehicles by assessing the condition of customers' current vehicles.
• Present trade-in offers based on the customer's vehicle history and current market value.
• Encourage customers to consider upgrading to a new or used vehicle from the dealership.
• Communicate customer preferences and trade in appraisals to the sales management for assignment to sales consultant.
• Update customer records and trade-in data within the dealership's customer relationship management (CRM) system.
• Attends / completes required training and department meetings.
• Provide a high level of customer service and ensure all customers feel valued and informed during their time in the service drive.
• Address any customer concerns or questions related to vehicle trade-ins or exchanges.
• Perform all other duties and special projects as assigned.

Education and / or Training :

Relevant Work Experience :

Compensation : $15 / hr + bonuses

Benefits :

We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees. In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.

Equal Opportunity Employment and Accommodations :

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are a person with a disability needing assistance with the application process, please contact HR@Holman.com.