Supervisor, Quality

Quality Supervisor

The Quality Supervisor oversees the department dedicated to compliant, efficient internal quality systems and procedures related to the packing of drug substances and drug products for customers. Quality systems include, but are not limited to, Batch Review, Component Release, Product Complaints, Training, Auditing, and Calibration. This role also supports the companys safety programs at both site and network levels and is responsible for product safety, quality, and legality.

Primary Responsibilities

Oversee quality functions for display and packaging operations, including :

• Batch Record Review
• FDA Regulated Labeling
• First Piece and In-Process Inspections
• Quality Investigation Reports (QIRs) with Root Cause Analysis
• Corrective and Preventive Actions (CAPAs)
• Change Controls
• Periodic Product Reviews
• Consumer Complaints
• Quality Management System (QMS) Gap Analysis

Provide compliance guidance for display / promotional packaging and FDA labeling

Support customer product recall and quality hold processes

Ensure inspection readiness and compliance with customer QMS

Recommend actions to maintain quality standards and minimize risk

Facilitate use of unreleased product with customer approval

Support quality goals, metrics, and strategic initiatives

Act as liaison with customer supply planners

Conduct internal Level I audits and SOP reviews

Train Quality Department and facility staff as subject matter expert

Support continuous improvement via operational excellence principles

Implement and maintain the company safety management system

Lead site safety committee and related programs

Demonstrate advanced knowledge of FDA standards and GMPs

Work independently and manage multiple projects effectively

Education & Experience

Requirements, Perks, and Benefits (US Exempt)

Physical & Cognitive Requirements (With or Without Accommodation)

Equal Opportunity Employer

FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities.

Perks and Benefits at FedEx Supply Chain (FSC)

Note : Pay is based on several factors including, but not limited to, market location and may vary depending on job-related knowledge, skills, education / training, and a candidates work experience.

Job Disclaimer (US)

Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.