Member Services Manager (APP)VirtualVocations • Kansas City, Missouri, United States
Member Services Manager (APP)
VirtualVocations • Kansas City, Missouri, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Member Services Manager (Advanced Practice Provider licensed in MI, MD, NY, or IL).
Key Responsibilities
Manage three teams : Outreach Specialists, Care Coordinators, and Member Engagement Specialists to drive member enrollment and engagement
Ensure process oversight, target achievement, and performance management of the teams, providing necessary tools and support
Oversee Value Based Services (VBS) management and care management services, developing materials and monitoring progress towards targets
Required Qualifications
Valid unrestricted APP (Nurse Practitioner or Physician Assistant) license in MI, MD, NY, or IL
5+ years of relevant experience
People management experience
Understanding of managed care and value-based care models preferred
Exceptionally organized and process-oriented
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