Technology ManagerOakland Museum of California • Oakland, CA, US
Technology Manager
Oakland Museum of California • Oakland, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Direct and supervise the day-to-day activities of select technology and AV staff and interns, including priority setting In collaboration with the Director, Technology, manage the onsite needs of technology and AV staff with respect to coaching, professional development and performance management Facilitate the technology and AV staff's engagement with the remote leadership of the Director Technology, including adherence to communication protocols and practices Represent the Director, Technology and document key information required to be passed along to the Director, Technology at onsite meetings of all types, when the Director, Technology is not available to join remotely Assist Director, Technology with managing the projects, the timelines, and the extension of the Technology Roadmap, as required Establish server, telephony and networking environment by designing system configuration; directing and implementing system installation, configuration and monitoring, defining, documenting, and enforcing system standards Support and maintain MS Windows Server(s), Linux, Webex phone services and user account management Provide close system, services and network monitoring for security and operational stability and maintain a proactive stance to ensure uninterrupted services Define, maintain and enforce system and network security and data protection compliance through, for example, firewall policies, vulnerability scanners Maintain technical and procedural documentation for systems and network configuration standards, installation and disaster recovery procedures with near line and cloud storage Provide hardware repair for all systems and coordinate warranty issues through vendors while also ensuring all systems are under current support contract and licensed Maintain an unbiased stance to hardware and software in order to provide best fit solutions Proactively seek out ways to improve infrastructure and performance. Perform other duties and projects as assigned and work closely with other Technology staff on system and network projects Provide direct customer support and tactical assistance for various levels of problems Provide strategic assistance to Director Technology Document existing infrastructure and changes to the infrastructure Propose, document and enforce standard security and operating procedures Provide mentoring and training to staff across the organization and to Technical Support Staff Interface with vendors if problems exceed in house expertise or replacement parts are needed Assist as point of contact for Technology department when needed Interface with vendors when needed to discuss consultant work or specifications of infrastructure systems Ability to be a strategic thinker and ability to deploy and align organizational strategies and objectives. Ability to deliver results, facilitate and influence others and problem solve beyond temporary solutions. Ability to model and encourage visitor and internal customer service, take and share responsibility, and treat others with respect. Brings 7+ years of related experience managing a visitor / public customer service operation with a demonstrated track record of success. Has at least 3 years supervisory / lead experience. Studies in business administration, marketing, non-profit management, or museum studies preferred. English language proficiency in both spoken and written form; proficiency in a second language (particularly Spanish or Chinese) desirable. Ability to analyze production and administrative problems, evaluate alternative solutions, and recommend or adopt effective courses of action. Working knowledge of visitor service principles, practices and procedures; knowledge of principles of supervision and training. Working knowledge of administrative principles and methods, including goal setting, program development and implementation; conflict resolution experience, leadership, team-building and motivational skills, and a professional and flexible manner. Ability to establish and maintain working relationships with staff, volunteers, and members of the public; exercise tact and diplomacy at all times; demonstrate an understanding of protocol and sensitivity to cultural diversity needs. Working knowledge of financial record-keeping practices and procedures as well as the principles and practices of budgeting and accounting. Excellent attention to detail and exceedingly well-organized. Working knowledge of computer systems and applications with proficiency in computerized electronic POS / ticketing systems (Tessitura experience a plus), Microsoft Office, Google Suite. Communicate effectively orally and in writing; prepare and deliver presentations and written materials appropriate for diverse program platforms, including public presentations, training programs, on-line activities. Working knowledge of equity and diversity practices. Museum environment involves both indoor and outdoor working conditions Ability to travel between OMCA locations, and other travel as required by position responsibilities Engage with diverse visitor populations for extended periods of time in the galleries or throughout the campus Ability to work a flexible schedule, including evenings and weekends
Technology Manager
The Technology Manager in coordination with the Director Technology is responsible for the day to day management of the Technology Department. This position supervises half of the technology staff and is responsible for the architecture, management, maintenance and optimization of the entire computing and telephony infrastructure of the organization.
Responsibilities
Institutional Responsibilities
- Support the Museum's mission, values, vision, and core commitment to the visitor experience, community engagement, and institutional relevancy for the future
- Contribute to and support the OMCA strategic plan, annual priorities, and institutional initiatives such as diversity advancement
- Contribute to a positive organizational culture based on mutual respect, a spirit of collegiality, cooperation, and openness to many perspectives
- Participate in a culture of ongoing learning, collaboration, innovation, creativity, and community engagement
- All positions will have core functional responsibilities, cross functional team activation and learning and development as a core function of each role.
Position Duties And Responsibilities
Staff Supervision And Management
Network Administration
Support
Qualifications
Experience
Work Environment
Eeo Statement
The Oakland Museum of California is dedicated to diversity, inclusion, accessibility and equity. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sexual orientation, gender identity, national origin, ability / disability status, protected veteran status, or any other characteristic protected by law. We highly encourage our diverse community to apply for available employment, internship, fellowship and volunteer positions at the Museum, as we aim to ensure our staff reflects the diversity of our visitors and surrounding community. In compliance with the Americans with Disabilities Act, OMCA will provide reasonable accommodations to qualified individuals with disabilities.
Compensation : $111,850 - $111,850
[job_alerts.create_a_job]
Technology Manager • Oakland, CA, US
[internal_linking.similar_jobs]
Dive in and do the best work of your career at DigitalOcean.Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud.If you have a g...[show_more]
Job Category : Information Technology.Business Unit : Information Technology.PG&E's Information Technology (IT) organization is a unified organization comprised of various departments which collabora...[show_more]
A global technology consulting firm is seeking a Senior Technology Consulting Manager to join its EngX Transformation Consulting team.
This remote role involves improving engineering practices for i...[show_more]
Guidewire is the platform property and casualty insurers trust to engage, innovate, and grow efficiently.We deliver a cloud-based platform that unifies digital, core, analytics, and AI to help insu...[show_more]
Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community.We super‑serve over 100 million anime and manga fans across 200+ countries and territories, and help the...[show_more]
IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place.Our innovative models transform lives, enhance communities, and save healthcare systems million...[show_more]
Technology Manager of Learning & Adoption.Cooley is seeking a Technology Manager of Learning & Adoption to join the Client Services team.
Cooley Technology embraces a culture of customer service exc...[show_more]
We're creating the shift to voice as humanity's default interface.We're the most configurable platform for deploying voice agents.
We're grown to 400,000 developers in 20 months, adding 2,000+ every...[show_more]
A leading tech company is seeking a Technical Support Manager to lead a dynamic team of Support Engineers.This role focuses on delivering an exceptional customer experience and includes responsibil...[show_more]
Get AI-powered advice on this job and more exclusive features.Technical Product Manager | Mission-Driven HealthTech Startup.
San Francisco Bay Area (Local candidates only).Early-stage startup experi...[show_more]
Regional Technology Manager - Remote Work.Regional Technology Manager - Remote Work.At BairesDev®, we've been leading the way in technology projects for over 15 years.
We deliver cutting‑edge soluti...[show_more]
Founded in 2016, Rhombus is on a mission to make the world a safer place with our centralized platform that combines intelligent cameras, sensors, and AI analytics to help organizations improve saf...[show_more]
This range is provided by Toma.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
We’re building the AI platform for underserved industries.LLM usa...[show_more]
Rippling gives businesses one place to run HR, IT, and Finance.It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and co...[show_more]
Get AI‑powered advice on this job and more exclusive features.At Bland, we’re building the most human AI phone agents in the world.
We’re a Series B startup backed by Emergence Capital, Y Combinator...[show_more]
ECO Data and Technology Manager page is loaded## ECO Data and Technology Managerlocations : San Francisco, CA : Lehi, UT : New York, NYtime type : Full timeposted on : Posted Yesterdayjob requ...[show_more]
Cooley is seeking a Manager of Learning & Technology Adoption to join the Client Services team.The Cooley Technology team fosters an exceptional culture of customer service excellence.As a vital le...[show_more]
Health, vision, dental insurance.Wispr Flow is making it as effortless to interact with your devices as talking to a close friend.
Voice is the most natural, powerful way to communicate — and we’re ...[show_more]
Strategic Technical Account Manager (TAM)
DigitalOcean • San Francisco, CA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Technology Architect, Principal
Pacific Gas and Electric Company • Oakland, CA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Remote Senior Technology Transformation Manager
EPAM Systems • San Francisco, California, United States
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Workday Technology Manager
WDBeacon • San Mateo, CA, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Senior Manager, CX Technology
Ellation, Inc. • San Francisco, CA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Technology Director
Institute on Aging • San Francisco, CA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Technology Manager of Learning & Adoption
Cooley LLP • San Francisco, CA, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Technical Account Manager
VAPI • San Francisco, CA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Technical Support Manager — Data Platform Leader
Sigma • San Francisco, CA, United States
[job_card.full_time]
[last_updated.last_updated_1_day] • [promoted]
Founding Technical Product Manager
Stealth Startup • San Francisco, CA, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Regional Technology Manager - Remote Work
BairesDev • San Francisco, CA, United States
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Technical Growth Manager
Rhombus Services • San Francisco, CA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Technical Account Manager
Toma • San Francisco, CA, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Manager, Technical Account Manager
Rippling • San Francisco, CA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Technical Account Manager
Bland • San Francisco, CA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
ECO Data and Technology Manager
LendingClub • San Francisco, CA, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Manager of Learning & Technology Adoption
Cooley • San Francisco, CA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Senior Technical Account Manager
Menlo Ventures • San Francisco, CA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]