KFC – Customer Service

When you join the KFC Brand, you join our Family! Our KFC Family takes pride in our high quality standards,
southern-inspired hospitality and serving guests our world-famous chicken! We have a passion for people - not
only our guests - we value our employees and understand how you make a difference in our restaurants! Working
at KFC company-owned or independent franchisee restaurants is more than a job, you have the opportunity to
help families create memories and be a community partner! We are an iconic, global brand that offers a fun
recognition culture and training programs that help you grow with opportunities for advancement.
Team Members make the biggest impact on our guest experience and bring our restaurants to life! As part of our
KFC Family, you will be part of a team that will provide thorough training, learning opportunities that help you
grow.

Team Member (Customer Service) Responsibilities:

- Make and prepare guest orders with accuracy and efficiency
- Provide a top-notch guest experience that includes friendly interactions, hot & fresh meals and a
commitment to cleanliness
- Contribute to the overall positive and collaborative family environment

Success Factors:

- Takes absolute pride in everything you do
- Values customer service and positively impacts our guest’s experience
- Brings an upbeat energy to the team
- Has a commitment to timeliness and a sense of urgency
- Practices high quality food and cleanliness standards

OR

Team Member (Cook) Responsibilities:

- You will make our world-famous chicken at the highest quality standards
- Partner with your Team Members to manage the products needed to fulfill guest orders
- Provide a top-notch guest experience that includes friendly interactions, fresh meals and a commitment
to cleanliness
- Contribute to the overall positive and collaborative family environment

Success Factors:

- Master the art of our secret recipe through our world-class training
- Takes absolute pride in everything you do
- Values customer service and positively impacts our guests’ experience
- Works well in a fast paced environment
- Practices high quality food and cleanliness standards

Additional Info:

- You must be 16 years old to apply

- Keep in mind that this is just basic information. You’ll find out more after you apply. Independently–
owned franchised or licensed locations may have different requirements, and are solely responsible for
setting the terms and conditions of employment for their restaurants.

- If you need assistance in the application or hiring process to accommodate a disability, you may request
an accommodation any time by contacting the location nearest you.

This job posting is for a position in a restaurant that is independently owned and operated by a KFC franchisee.
This means your application will be reviewed only by the franchisee who is solely responsible for any hiring
decisions. If hired, the franchisee will be your only employer and is alone responsible for any and all employment
related matters.