Call Center Sales Agent - Fayetteville

Company : eClerx LLC

Location : 235 N McPherson Church Road, Fayetteville, NC 28303

Position Type : Full-Time

About Us : eClerx is a dynamic and innovative call center company dedicated to providing exceptional services to our valued customers. With a focus on quality and customer satisfaction, we're expanding our team and looking for talented individuals to join us in delivering outstanding service and driving sales growth.

Job Description

We are seeking a highly motivated Sales Specialist (Inbound / Outbound) to serve as the first point of contact for potential customers exploring our products and services. In this role, you will manage customer inquiries with professionalism, energy, and a clear focus on understanding customer needs. You will confidently position our client’s offerings, present tailored solutions, and actively guide customers toward completing a purchase.

A key objective of this role is to drive revenue growth by converting inbound and outbound calls into successful sales. You will be expected to consistently meet and exceed performance targets while ensuring each customer receives an exceptional experience.

We are looking for a candidate with a strong passion for sales, a competitive mindset, and a proven ability to influence buying decisions. The ideal individual is motivated by achieving (and outperforming) sales goals and is excited by the opportunity to earn attractive, performance-based incentives.

Work Location -  This is an in-office position (No remote or work-at-home positions available for this role). You will be required to complete training and continue to work in office premises located at eClerx, 235 N McPherson Church Road, Fayetteville, NC 28303.

Compensation / Pay :

• In addition to fixed / hourly pay, this role includes Sales incentives
• Pay rate during training period (including classroom and nesting) will be $12.50 / hour
• Production :

Pay rate will be $14.50 / hour if you work full 40-hour schedule + Sales incentives

Most importantly, we value tenure and offer pay raises to analysts every 6 months of completed tenure at eClerx – so you never have to look for another job again!

Key Responsibilities :

Requirements :

Benefits :

Requirements

Willing and able to work different shifts : late nights, holidays & weekends.

Available to work from the office building – work from home positions not available

Only full-time schedules are available.

“Please note that eClerx is a drug-free work place and we require all selected applicants to go through a pre-employment drug screen and background check. The employment offer at eClerx is contingent to results of these tests.”