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Customer Service Representative - Automotive
Customer Service Representative - AutomotiveThe Reynolds and Reynolds Company • Des Moines, IA, United States
Customer Service Representative - Automotive

Customer Service Representative - Automotive

The Reynolds and Reynolds Company • Des Moines, IA, United States
[job_card.30_days_ago]
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  • [job_card.full_time]
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American Guardian Warranty Services, Inc. (AGWS), an affiliate of Reynolds and Reynolds, is looking for a Customer Service Representative - Automotive to join our growing team. As a Customer Service Representative you will be responsible for taking inbound calls from AGWS Customers to assist with questions related to maintenance claims. You will assist customers by walking them through and helping them understand their contract in relation to their maintenance claim requests. Responsibilities will include, but are not limited to: - Reviewing automotive contracts and evaluating maintenance claims - Obtaining any needed documentation from the customer to assist with processing maintenance claims - Assisting customers with general questions related to their contracts, and going over provisions on contracts - Using the AGWS system to log notes and input documentation

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Customer Service Representative - Automotive • Des Moines, IA, United States

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