Report Quality Assurance ManagerCorpay • Saint Charles, IL, US
Report Quality Assurance Manager
Corpay • Saint Charles, IL, US
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]5+ years of experience in quality assurance, operations, data integrity, or related work Strong proficiency in Excel and comfort working with large datasets Demonstrated ability to spot anomalies, edge cases, pattern deviations, and data inconsistencies Clear written and verbal communication skills for documenting findings and partner communication High level of attention to detail and accuracy Ability to manage multiple priorities in a fast-paced environment ACT! Database experience required Experience in financial services, insurance, fintech, or payments Familiarity with CRM platforms (e.g., Salesforce) and / or BI tools (Power BI, Tableau, etc) Exposure to audit processes, UAT, or compliance workflows Medical, Dental & Vision benefits available the 1st month Automatic 401k enrollment (eligibility applies) Virtual fitness classes Robust PTO offerings (holidays, vacation, sick, personal, volunteer) Employee discounts with major providers Philanthropic support Company culture events, contests, and prizes Copay is an Equal Opportunity Employer. Copay provides equal employment opportunities to all qualified applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information and / or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and / or interview process, please notify a representative of the Human Resources Department. This salary range is provided for locations which require such disclosure. Where a position or applicant may fall in a particular wage range depends on a number of factors including but not limited to skill sets, experience training licenses and certifications (if applicable), and other business and organization needs. The disclosed range has not been adjusted for the applicable geographic markets. At Copay it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions depend on the facts and circumstances of each case. The estimate of the minimum and maximum salary range is $66,000-$80,000.
Report Quality Assurance Manager
Copay is currently looking to hire a Report Quality Assurance Manager within our Insurance division. This position falls under ALE Solutions in St. Charles, IL.
In this role, you will focus on ensuring data accuracy, policy compliance, and operational integrity for our insurance reporting. You will report directly to the Senior Sales Operations Manager and collaborate frequently with Sales, Operations, Account Management, Product, and Technology teams.
Role Responsibilities
- Reviewing report datasets, files, and applicable database fields to identify discrepancies, anomalies, and areas of non-compliance.
- Assisting reporting team in creating, updating, and maintaining standardized reporting templates for both internal and external use.
- Validating pricing, configuration details, and fee structures against contracts and internal databases
- Performing regular audits on automated reports to ensure completeness, accuracy and compliance with internal and external standards
- Reconciling discrepancies across systems (CRM, billing platforms, internal tools, etc) and escalating appropriately
- Documenting quality findings, recurring issues, and trends in a structured, actionable format
- Maintain confidentiality and security of sensitive data
- Updating and maintaining SOPs, checklists, and QA playbooks
- Participating in UAT when new processes, tools, or product updates are introduced
Qualifications & Skills
Required :
Preferred :
Benefits & Perks
Equal Opportunity / Affirmative Action Employer
Pay Transparency
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Report Quality Assurance Manager • Saint Charles, IL, US
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