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Inbound Logistics Coordinator
Inbound Logistics CoordinatorOX Tools • Allentown, PA, US
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Inbound Logistics Coordinator

Inbound Logistics Coordinator

OX Tools • Allentown, PA, US
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  • [job_card.full_time]
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Inbound Logistics Coordinator

The Inbound Logistics Coordinator plays a critical role in managing and optimizing the flow of goods from international suppliers to domestic warehouses. This position ensures timely, cost-effective, and compliant importation of products by coordinating with overseas suppliers, freight forwarders, customs brokers, and internal stakeholders. The ideal candidate will have a strong understanding of international shipping regulations, United States and Canada customs laws, Harmonized Tariff Schedule (HTS), and logistics documentation, and will be instrumental in maintaining supply chain efficiency and accuracy.

Roles & Responsibilities

  • Manage inbound shipments from global suppliers, ensuring timely delivery and compliance with import regulations.
  • Track shipments and proactively resolve delays or issues with carriers and brokers.
  • Ensure all import documentation is accurate and complete, including commercial invoices, packing lists, and bills of lading.
  • Maintain up-to-date knowledge of customs regulations and ensure proper classification using HS codes.
  • Liaise with freight forwarders and customs brokers to facilitate smooth import processes.
  • Negotiate rates and service terms to optimize cost and performance.
  • Communicate with warehouse teams to schedule inbound deliveries and ensure space availability.
  • Reconcile shipment receipts with purchase orders and resolve discrepancies.
  • Enter shipment details into ERP or logistics management systems accurately and in a timely manner.
  • Maintain records of all inbound shipments for audit and reporting purposes.
  • Serve as the primary point of contact for overseas suppliers regarding shipment status and documentation.
  • Build strong relationships to improve communication and reliability.
  • Track key performance indicators such as on-time delivery rates, cost per shipment, and customs clearance times.
  • Provide regular reports to management with insights and recommendations.
  • Monitor inbound logistics costs and assist in budget planning.
  • Identify cost-saving opportunities through carrier selection, route optimization, and consolidation.
  • Stay informed on international trade laws, US customs laws, import restrictions, and safety standards.
  • Ensure all inbound logistics activities comply with company policies and legal requirements.
  • Identify inefficiencies in the inbound logistics process and propose solutions.
  • Participate in cross-functional projects to enhance supply chain operations.

Skills & Experience

  • 3+ years of experience in inbound logistics or international shipping coordination (specifically USA).
  • Strong knowledge of HS codes and customs documentation requirements.
  • Experience working with freight forwarders and customs brokers.
  • Proficiency in logistics software and ERP systems (NetSuite preferred).
  • Excellent organizational and time management skills.
  • Strong communication skills, both written and verbal.
  • Ability to analyze data and generate actionable insights.
  • Detail-oriented with a high level of accuracy in documentation.
  • Understanding of international trade regulations and Incoterms.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Additional Details

  • Fully remote, work-from-home role.
  • Must work on US (EST) time zone.
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