Director of Service AlignmentVirtualVocations • Pasadena, Texas, United States
Director of Service Alignment
VirtualVocations • Pasadena, Texas, United States
[job_card.variable_hours_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Director of Service Alignment.
Key Responsibilities
Develop and maintain the enterprise systems architecture roadmap aligned with service delivery and business growth objectives
Serve as the enterprise authority for ConnectWise Manage and oversee system governance and optimization
Lead and develop a Systems Architecture team while collaborating with cross-functional leadership to align technology decisions with business needs
Required Qualifications
7-10+ years in system architecture, enterprise systems engineering, or IT operations leadership
Expert-level proficiency in ConnectWise Manage, with strong knowledge of Automate, Sell, and related modules
Experience managing teams and specialized technical roles
Strong understanding of MSP service delivery operations and ITIL-based processes
Relevant certifications such as ConnectWise Admin / Expert, ITIL Foundation, or PMP
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Director Of Service • Pasadena, Texas, United States
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