Battery Program CoordinatorVirtualVocations • Santa Ana, California, United States
Battery Program Coordinator
VirtualVocations • Santa Ana, California, United States
[job_card.1_day_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Dispatch and Battery Program Coordinator (1st Shift).
Key Responsibilities
Proactively communicate with members regarding battery options and pricing before roadside service calls
Manage incoming calls to the battery help desk and verify member eligibility for battery services
Document call statuses and manage online battery appointments while ensuring exceptional customer service
Required Qualifications
High school diploma or equivalent
2+ years of experience in a customer contact role
1+ years of experience in a fast-paced dispatch environment
Ability to explain battery programs and assist in closing sales
Must maintain a stable, secure internet connection and a distraction-free work environment
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