Job Summary :
Epic Golf Club isseekinga highly organized, polished, and detail-oriented Event Coordinator to play a vital role in elevating the member journey while overseeing vendor relationships and executing premier golf events. This dynamic role blends luxury hospitality, event coordination, and vendor management to ensure white-glove service and memorable experiences for our exclusive membership base.
This individual will manage new member onboarding, ongoing engagement, event gifting, and vendorlogistics, while also traveling to events across the country to ensure flawless execution. A strong understanding of the golf world isrequiredtoanticipatemember needs and align every detail with the culture of Epic Golf Club.
Key Responsibilities
Member Experience :
- Serve as a key point of contact for members, providing high-touch, personalized service
- Lead onboarding process for new members, ensuring a seamless and elevated introduction to the club
- Monitor engagement and recommend relevant events, travel, tee time opportunities, and partnerperks
- Respond to member inquiries and escalations with professionalism and urgency
- Maintain up-to-date member notes in CRM (HubSpot) and report engagement insights to leadership
Event Coordination :
Plan and managelogisticsand execution for Epic Golf Club eventsOversee RSVP tracking, run-of-show creation, travel coordination, venue communication, and on-site supportSupport event marketing efforts, including invites, recaps, and capturing photo / video contentCollaborate cross-functionally with Concierge, Marketing, and Leadership to ensure member satisfactionVendor & Gifting Management :
Develop andmaintainstrong relationships with vendors, acting as primary point of contactCoordinate event gifting and branded merchandise, ensuringtimelydelivery and alignment with member expectationsNegotiate vendor contracts and track budgets to ensure cost-effective, high-quality outcomesTravel to events to oversee vendor setup, gifting activation, and overall member experienceMaintainaccuraterecords of contracts and vendor performance;assistin post-event evaluationsQualifications :
3+ years of experience in golf industry and / or event coordinationStrong knowledge of golf and the golf lifestyle isrequiredExceptional organizational, time management, and communication skillsExperience managing budgets and vendor relationships; ability to negotiate with professionalismComfortable working with high-net-worth individuals and luxury brandsProficient in Microsoft Office and CRM / event tools (HubSpot experience a plus)Willingness to travel and work evenings / weekends as needed