Customer Service Rep (01580)Domino's Pizza • Saint Louis, MO, US
Customer Service Rep (01580)
Domino's Pizza • Saint Louis, MO, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Excellent verbal and written communication skills Strong interpersonal skills with a friendly and approachable demeanor Ability to remain calm and professional in high-pressure situations Customer-focused mindset with a genuine desire to help others Proficiency in basic computer skills, including typing and data entry Exceptional multi-tasking abilities and efficient time management skills Problem-solving aptitude with attention to detail Flexibility to adapt to changing priorities and work schedules Resilience and ability to maintain a positive attitude in challenging situations Team player mentality with a willingness to support colleagues High school diploma or equivalent (preferred) Previous customer service experience is a plus, but not required we value enthusiasm and the right attitude!
Customer Service Rep
Are you a people person with a passion for delivering exceptional customer service? Join our dynamic team as a Customer Service Representative in Maplewood, United States! We're looking for enthusiastic individuals to be the friendly face of our organization and ensure our customers have a positive experience.
Responsibilities include :
- Greet customers warmly and address their needs in a professional and timely manner
- Handle customer inquiries, complaints, and requests efficiently via phone, email, or in person
- Process orders, refunds, and exchanges accurately while adhering to company policies
- Maintain up-to-date knowledge of products, services, and promotions to provide accurate information to customers
- Collaborate with team members to resolve complex customer issues and improve service quality
- Manage and prioritize multiple tasks in a fast-paced environment
- Document customer interactions and maintain detailed records in our customer service database
- Identify opportunities to upsell or cross-sell products when appropriate
- Participate in ongoing training to enhance customer service skills and product knowledge
- Contribute to a positive work environment by maintaining a friendly and supportive attitude
Qualifications
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Customer Service Rep • Saint Louis, MO, US
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