Talent.com
Clients Registration Specialist
Clients Registration SpecialistGraham • San Antonio, TX
Clients Registration Specialist

Clients Registration Specialist

Graham • San Antonio, TX
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.permanent]
  • [filters_job_card.quick_apply]
[job_card.job_description]

Position : REMOTE – Registration Specialist

Status : Full-Time Hourly (40 hours)

Hours : Contract Position, 5 days per week, from 9am-6pm EDT with one-hour lunch

ABOUT THE ORGANIZATION :

This is a temporary, REMOTE – Registration Specialist opportunity with the possibility of becoming a permanent position based on business needs.

The Registration Specialist plays a crucial role in providing support for clients as they transition from client intake (clients in onboarding) to the support pipeline (active clients). This position is responsible for maintaining client loyalty, upselling existing clients to new services, fostering long-term relationships, facilitating overall client service, and ensuring clients achieve their goals. The Registration Specialist. serves as a trusted partner to assigned clients and must have a strong background in achieving key performance indicators (KPIs) and service level agreements (SLAs) as an account manager, client success manager, or similar role.

COMPENSATION & BENEFITS :

  • Temporary job opportunity in a very reputable organization
  • Paid Sick Time
  • Paid Vacation
  • Health insurance, medical and dental
  • Free FinFit Financial Wellness Benefit
  • Free Personal Financial Training Library Benefit
  • Shopping Discount Program, Workplace Advantage
  • Employee Assistance Program
  • Counseling
  • Legal & Financial Consultations
  • Pharmacy Discount Card

ESSENTIAL FUNCTIONS and RESPONSIBILITIES :

  • Provide support to clients transitioning from client intake to the support pipeline, ensuring a smooth onboarding process and continued satisfaction.
  • Maintain client loyalty and foster long-term relationships by understanding clients' needs and goals and providing tailored solutions.
  • Upsell existing clients to new services, driving revenue generation and enhancing client satisfaction.
  • Facilitate overall client service, addressing inquiries and resolving issues promptly and effectively.
  • Monitor client progress and ensure they are achieving their goals and objectives.
  • Demonstrate strong computer literacy and familiarity with various software applications, including email, word processing, CRM, and online research tools.
  • Drive client retention and revenue generation through successful relationship management and proactive engagement.
  • Utilize patience, empathy, and de-escalation techniques to address client concerns and maintain positive client relationships.
  • Exhibit key attributes such as customer focus, judgment / decision-making, prioritization, adaptability, conflict management, written and oral communication skills, pragmatism / problem-solving, resourcefulness / initiative, and active listening.
  • EXPERIENCE AND REQUIRED QUALIFICATIONS

  • Strong organizational skills with a keen attention to detail
  • Ability to prioritize tasks and manage time efficiently in a fast-paced environment.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Proven experience in achieving KPIs and SLAs as an account manager, client success manager, or similar role.
  • Excellent communication skills, both written and verbal, with a keen eye for syntax, grammar, and vocabulary.
  • Demonstrated success in driving client retention and generating revenue through relationship management and upselling.
  • Strong computer literacy, including proficiency in email, word processing, CRM, and software navigation.
  • Experience teaching or demonstrating software functionality and driving adoption internally or externally.
  • Ability to prioritize tasks effectively, adapt to changing circumstances, and manage conflicts professionally.
  • Patience, empathy, and strong client de-escalation skills to address client concerns and maintain positive relationships.
  • PHYSICAL DEMANDS

  • This position routinely utilizes standard office equipment such as laptops, computers, phones, photocopiers, and filing cabinets, in a home office as well as an in-person office environment.
  • Ability to lift / move up to 20 pounds.
  • This position is generally performed in a professional office setting; 70% sitting, 20% standing, and 10% walking.
  • The physical requirements described are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with a qualifying disability to perform the essential functions.
  • GENERAL INFORMATION : Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position.

    [job_alerts.create_a_job]

    Registration Specialist • San Antonio, TX

    [internal_linking.similar_jobs]
    Client Services Representative I

    Client Services Representative I

    Capital Group • San Antonio, TX, United States
    [job_card.full_time]
    We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do.We value your talents, traditions, and uniqueness-and we're committed to fostering a str...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Client Service Specialist

    Client Service Specialist

    Heard & Smith • San Antonio, TX, US
    [job_card.full_time]
    Client Service Specialist (Legal Assistant).Heard and Smith, LLP was founded on the principles of compassion, humility and the relentless desire to pursue financial assistance for our clients.Our l...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    J. P. Morgan Wealth Management - Client Service Leader

    J. P. Morgan Wealth Management - Client Service Leader

    J.P. Morgan • San Antonio, Texas, US
    [job_card.full_time]
    Morgan Wealth Management Service Center Team : Our investment professionals work in a team based, call center environment assisting clients and prospects with investment account service requests and...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Accounts Payable Specialist

    Accounts Payable Specialist

    Pacific Seafood • San Antonio, Texas, United States
    [job_card.full_time]
    At Pacific Seafood, we do more than just provide the world with the healthiest proteins on the planet.We are an excellence-driven organization committed to being the brand of choice in the marketpl...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Billing & Invoicing Specialist - AR & Cash Reconciliation

    Billing & Invoicing Specialist - AR & Cash Reconciliation

    Oldcastle • San Antonio, TX, United States
    [job_card.full_time]
    A leading construction technology company is seeking an Invoice / Accounting Specialist to join our finance team in San Antonio, TX. This role involves managing customer order invoicing, PO management...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Client Services Representative

    Client Services Representative

    Davis Law Firm • San Antonio, Texas, United States
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Start your career with Davis Law Firm – Join the 4s Today!.We have immediate openings for a full-time CLIENT SERVICE REPRESENTATIVE to join our fast-paced, high-volume Call Center.This position pla...[show_more]
    [last_updated.last_updated_30]
    Client Rep

    Client Rep

    Queen City Promotions • San Antonio, TX, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Kickstart Your Career as a Client Rep!.Calling all recent grads & ambitious go-getters!.Want a job where you can meet new people, make a difference, and have fun doing it? Join our team a...[show_more]
    [last_updated.last_updated_30]
    Remote Client Support Coordinator - Flexible Schedule

    Remote Client Support Coordinator - Flexible Schedule

    Professional Careers • San Antonio, Texas
    [filters.remote]
    [job_card.full_time] +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Client Relations Coordinator

    Remote Client Relations Coordinator

    TradeJobsWorkforce • 78294 San Antonio, TX, US
    [filters.remote]
    [job_card.full_time]
    As a Remote Client Relations Coordinator, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via phone, ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Billing Specialist (Building Service)

    Senior Billing Specialist (Building Service)

    TDIndustries • San Antonio, TX, United States
    [job_card.full_time]
    Oversees billing processes and work with others to resolve issues.Processes and maintains customer work orders, billings, accounts, troubleshooting, and resolves customer complaints.Improves proces...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Care Review Clinician (RN)

    Care Review Clinician (RN)

    Molina Healthcare • San Antonio, TX, US
    [job_card.full_time]
    JOB DESCRIPTION Job SummaryProvides support for clinical member services review assessment processes.Responsible for verifying that services are medically necessary and align with established clini...[show_more]
    [last_updated.last_updated_less] • [promoted] • [new]
    Remote Client Service Representative (50K-90K per year)

    Remote Client Service Representative (50K-90K per year)

    Professional Careers • San Antonio, Texas
    [filters.remote]
    [job_card.full_time] +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Reimbursement Specialist

    Reimbursement Specialist

    Mpower Health • San Antonio, TX, United States
    [job_card.full_time]
    Join MPOWERHealth as a Reimbursement Specialist - Where Your Skills Drive Healthcare Forward!.Are you a natural problem-solver who thrives on turning challenges into opportunities? Do you enjoy col...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Client Relations Associate (Remote)

    Client Relations Associate (Remote)

    Nterval Funding • San Antonio, TX, US
    [filters.remote]
    [job_card.full_time] +1
    [filters_job_card.quick_apply]
    Nterval Funding is a fast-growing financial services company specializing in real estate commission advances.We partner with real estate professionals nationwide, giving them early access to their ...[show_more]
    [last_updated.last_updated_variable_hours] • [new]
    Funding & Closing Specialist (Remote)

    Funding & Closing Specialist (Remote)

    Nterval Funding • San Antonio, TX, US
    [filters.remote]
    [job_card.full_time] +1
    [filters_job_card.quick_apply]
    Nterval Funding is a fast-growing financial services company specializing in real estate commission advances.We partner with real estate professionals nationwide, giving them early access to their ...[show_more]
    [last_updated.last_updated_variable_hours] • [new]
    DEAMS Financial Management Specialist

    DEAMS Financial Management Specialist

    Seneca Holdings • San Antonio, TX, United States
    [job_card.full_time]
    Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsid...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Client Account Specialist

    Remote Client Account Specialist

    Professional Careers • San Antonio, Texas
    [filters.remote]
    [job_card.full_time] +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Client Success Representative (Remote)

    Client Success Representative (Remote)

    Nterval Funding • San Antonio, TX, US
    [filters.remote]
    [job_card.full_time] +1
    [filters_job_card.quick_apply]
    Nterval Funding is a fast-growing financial services company specializing in real estate commission advances.We partner with real estate professionals nationwide, giving them early access to their ...[show_more]
    [last_updated.last_updated_variable_hours] • [new]