Learning Solution Advisor I (US)

Work Location :

Mount Laurel, New Jersey, United States of America

Hours : 40

Pay Details :

$91,000 - $145,600 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business : Human Resources

Job Description :

The Learning Solution Advisor I acts as a strategic partner and advisor for a portfolio of business or functional groups, accountable to enable the creation, delivery and measurement of comprehensive long-term / multi-year learning solutions aligned to strategic business priorities.

The Learning Solution Advisor I develops and supports the implementation of learning strategies to build individual, team and organizational effectiveness throughout the company. This role works in a collaborative fashion with HR partners and business leaders managing relationships and overall deliverables across multiple phases and waves.

It requires critical strategic thinking, and a good balance between understanding TD's Operating Model and program structure and governance; combined with a solid knowledge of performance consulting practices, strong strategy planning, change management, collaboration, stakeholder management, and communication skills to foster and influence change and implement best practices to drive Company and departmental results.

Depth & Scope :

Acts as a primary point of contact and strategic advisor to business leader, HRBPs, Talent and Learning COEs like Project Delivery, Learning Technology, Learning Operations and day to day inquiries or BAU changes

Leads performance consulting, participates in business planning and LOB projects / initiatives and conduct needs analysis to diagnose gaps, and develop effective solutions to address capability development needs that align with business and HR strategy along with the with the appropriate LOB and / or HR measurements

Negotiates, influences, and builds strong relationships with business leaders, subject matter experts, Talent COE and HR partners to understand business strategy and evolving learning needs

Provides learning advisory and thought leadership to key stakeholders, engaging L&D leaders in conversations, including but not limited to new and innovative learning solutions, capabilities and limitations of learning options and modalities, and recommended solutions and rollout plans.

Executes the long-term learning strategy & plan and associated roadmaps for the assigned portfolio and capabilities, ensuring they align with the skills needed to support the broader business vision and delivers a great learner experience. Participates in business planning and Line of Business projects and initiatives

Builds the business case for learning development and define the rollout plan in collaboration with the business senior management and other partners like L&D and HRBPs

Partners with L&D stakeholders to ensure L&D workstream is appropriately staffed and resourced to support the initiative

Inventories and identifies learning assets that map to new or existing capabilities to support business outcomes

Interacts, collaborates and helps influence peers and other LSAs to ensure alignment to the long-term learning plan and associated roadmaps of the capabilities assigned

Proactively aligns learning strategies to the capabilities needed to address evolving business needs

Acts as intermediary between learning COE leads and business leads to ensure the learning strategy is effectively executed and to manage the ongoing sustainment model for the learning plans

Manages issues or escalations in relation to the learning strategy within the portfolio

Develops and leverages relationships with external learning partners on best-in-class learning services

Aligns to enterprise frameworks or methodologies that relate to business architecture activities within the business area

Attends and participates in internal and external industry committees and / or conferences for learning professionals

Identifies and implements process improvements that reduce costs or create capacity within learning development and delivery

Provides quarterly updates and report on the development of learning assets and materials as well as progress of the overall learning strategy including measurements to support the business needs

Actively seeks feedback from users and support areas including the various COE leads

Keeps abreast of emerging issues, trends, and evolving business requirements and assess potential impacts

Acts as a learning expert / lead, integrating cross-function understanding within their own field of specialty

Education & Experience :

Bachelor's degree or progressive work experience in addition to experience below

7+ years related experience preferred

In depth knowledge of recruiting and employment practices and extensive knowledge of federal and state employment laws

Ability to work independently

Ability to maintain confidentiality

Ability to work with all levels of management

Strong interpersonal, counseling, change management, and coaching skills

Accustomed to an environment that is fast-paced with considerable expectation to timely delivery

Possesses experience in tactical HR support and strategic planning

Strong customer service orientation and ability to establish strong working relationships

Excellent writing, analysis, conceptual and presentation skills as well as the ability to communicate effectively

Excellent influencing / coaching skills to accomplish objectives through others and to build individual, team and organizational effectiveness

Skilled at developing in-depth relationships with ultimate decision-makers within the client organization

Proficient with MS Office products and knowledge of HR databases a plus

Physical Requirements :

Never : 0%; Occasional : 1-33%; Frequent : 34-66%; Continuous : 67-100%

Domestic Travel - Occasional

International Travel - Never

Performing sedentary work - Continuous

Performing multiple tasks - Continuous

Operating standard office equipment - Continuous

Responding quickly to sounds - Occasional

Sitting - Continuous

Standing - Occasional

Walking - Occasional

Moving safely in confined spaces - Occasional

Lifting / Carrying (under 25 lbs.) - Occasional

Lifting / Carrying (over 25 lbs.) - Never

Squatting - Occasional

Bending - Occasional

Kneeling - Never

Crawling - Never

Climbing - Never

Reaching overhead - Occasional

Reaching forward - Occasional

Pushing - Occasional

Pulling - Occasional

Twisting - Never

Concentrating for long periods of time - Continuous

Applying common sense to deal with problems involving standardized situations - Continuous

Reading, writing and comprehending instructions - Continuous

Adding, subtracting, multiplying and dividing - Occasional

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are :

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches / stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation / incentive awards (e.g., eligibility for cash and / or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more ()

Additional Information :

We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process

We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.