Information Technology Specialist I

Job Description

Responsibilities

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune corporation, annual revenues were $.8 billion in 4. UHS was again recognized as one of the World’s Most Admired Companies by Fortune; listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately , employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points,

an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

The Atlantic Region CBO is seeking a dynamic and talented .

The primary responsibility of the Information Technology Specialist I is to provide general on-site technical support for computer hardware, software, applications, data communications and telecom support for the Atlantic Region CBO. They will be responsible for utilizing resources available within the CBO and will work with IT Specialist II and IS Manager as needed.

Key Responsibilities include:

• Ensure that local users receive all the required services daily. Working with IT Specialist II for high level issues.
• Responds to help with desk requests from local users for direct assistance.
• Assist IT Specialist II in managing LAN, WAN and voice technologies.
• Installs, maintains and repairs personal computer devices and programs.
• Use policies and procedures in solving problems and performing computer support service tasks.
• Understands and follows IS/Foundations Department prioritization scheme for projects.
• Provides regular updates of problem resolutions and status reports to the IT Manager.
• Shows initiative and enthusiasm at work and can anticipate what needs to be done.
• Represents the IS Department to users in a positive manner at all times.
• Assists in maintaining documentation for technical configurations and problem resolutions.
• Assist IT Specialist II with implementing new software, servers and IT processes.
• Determine and resolve problems with associated PC’s, Networks, Servers, operating systems and applications as needed with assistance from IT Specialist II.
• Assists IS or Foundations staff members in performing functions necessary for continued operations of computer systems.
• Keeps abreast of new software and hardware product development.
• The quality of work is clear, legible, organized and in good order.
• Completes work assignments timely and produces expected amount of work. Shows that work assignments are understood. Follow up with IT Specialist II or IT Manager with any issues.
• Be available for after-hours and on-call work for system problems as needed.
• Effectively work with IS and Foundations staff members in a team environment.
• Utilize time and resources effectively. (i.e. misuse of supplies, equipment, materials or work time)
• Other duties as assigned.

Benefit Highlights

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• (K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its + Subsidiaries!
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

Contact Information:

• Nicole Baez
• HR Coordinator/Recruiter
• Nicole.baezRojas@uhsinc.com

"This position wil be fully onsite"

Qualifications

Position Requirements:

• High School Diploma or equivalent, Associate Degree and 1-3 years Information Technology experience preferred.
• Strong Microsoft Office skills (Excel, Word, Outlook)
• Customer focused both internally and externally
• Strong attention to detail
• The ability to multi-task, strong key data entry, and excellent written and oral communication skills are required.
• Familiarity with Information Technology and 1-3 years IT support experience preferred.