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Retail leader with strong emphasis on sales and customer service
Retail leader with strong emphasis on sales and customer serviceThe Woodhouse Day Spa - Cleveland • Cleveland, OH, US
Retail leader with strong emphasis on sales and customer service

Retail leader with strong emphasis on sales and customer service

The Woodhouse Day Spa - Cleveland • Cleveland, OH, US
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Benefits :

  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Vision insurance

About the Role :

Join The Woodhouse Day Spa - Cleveland as a Retail Leader, where your passion for sales and customer service will shine. In this dynamic role, you'll lead a team dedicated to providing an exceptional spa experience while driving retail success.

Responsibilities :

  • Lead and motivate the retail team to achieve sales targets and deliver outstanding customer service.
  • Develop and implement effective sales strategies to maximize product sales and enhance customer engagement.
  • Monitor inventory levels and manage product displays to ensure an inviting shopping experience.
  • Conduct training sessions to enhance team skills in product knowledge and customer interaction.
  • Assist customers with product selection and provide personalized recommendations.
  • Analyze sales data to identify trends and opportunities for growth.
  • Maintain a clean and organized retail environment that reflects the Woodhouse brand.
  • Collaborate with management to develop promotional campaigns and special events.

    • Requirements :

  • Proven experience in retail management, with a strong emphasis on sales and customer service.
  • Excellent leadership skills with the ability to inspire and motivate a team.
  • Strong communication and interpersonal skills to build relationships with customers and staff.
  • Knowledge of spa and wellness products is a plus.
  • Ability to analyze sales data and make informed decisions.
  • Flexibility to work evenings and weekends as needed.
  • High school diploma or equivalent; additional retail management training is preferred.
  • Positive attitude and a passion for delivering exceptional customer experiences.

    • About Us :

    The Woodhouse Day Spa - Cleveland has been a leader in the wellness industry for over 15 years, providing a serene escape for our clients. Our commitment to quality service and luxurious products makes us a favorite among customers, while our supportive work environment fosters growth and teamwork among employees.

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