Sales Operations Manager

Sales Operations Manager

Do you thrive on empowering a sales team to hit their targets? As the Sales Operations Manager, you will be the operational backbone and strategic partner for our Sales organization, directly supporting leadership and the field team to drive pipeline velocity and maximize quota attainment.

This is a tactical, execution-focused role where your primary mission is to build, optimize, and scale the operational engine for the sales team, reporting directly to the Chief Business Officer. You will own the rhythm of the business, ensuring our sellers have the streamlined processes, reliable data, and effective tools they need to operate efficiently from opportunity creation through contract closure.

You are a results-driven operator and systematic problem-solver with a deep passion for optimizing sales execution. You are highly analytical, with an ability to translate raw sales and pipeline data into actionable, field-level strategies that immediately improve rep performance and pipeline health.

You are a hands-on builder comfortable wearing many hatsfrom diving into CRM administration to presenting pipeline analysis to VPs and C-suite stakeholders. You possess strong project management skills and excel at driving user adoption through effective change management and clear communication. You take ownership of data integrity, viewing it as the foundation for all effective sales strategy.

Responsibilities :

• Forecasting & Pipeline Ownership : Own the weekly sales forecasting process and methodology. Drive strict pipeline hygiene, managing data integrity, stage progression, and rep-level accuracy to provide predictable revenue projections to leadership.
• Sales Execution Optimization : Streamline sales execution processes from deal registration to close (e.g., deal desk, quote-to-close, stage progression). Manage the Sales Playbook and internal documentation for sales processes.
• Sales Productivity & Enablement : Deliver actionable insights to sales leadership (e.g., rep performance, activity tracking, win / loss analysis, time-to-close). Lead new sales onboarding and provide system training and coaching data support to Sales Managers.
• Financial Modeling & Reporting : Build comprehensive sales funnel reporting from lead to closed won / closed lost. Conduct closed won and closed lost deal analysis and create professional data visualizations and reports that communicate insights clearly and tell compelling business stories to sales leadership and executives.
• Sales Planning and Design : Partner with Sales Leadership and Finance to manage annual planning, including quota modeling, territory design, and account planning to ensure equitable distribution of opportunities.
• Tool Stack Optimization : Oversee the operational use and effectiveness of sales-specific tools (e.g., Outreach, Gong) and evaluate new AI-driven sales technologies to enhance seller efficiency and access to resources.

Required Skills :

What We Offer :

Ketryx is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Ketryx is saving and improving lives by making medical software safe and reliable. We empower software teams building medical applications to create safe, secure, and compliant products used by patients and providers worldwide. We believe that, by automating much of the documentation and quality processes, teams will be able to produce safer and more innovative medical software faster.

Ketryx is at the forefront of helping teams incorporate AI / ML into medical software and that's why we need you!