Public Safety Manager | Full-Time | Miami Beach Convention Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Public Safety Manager

As the Public Safety Manager, the health, safety, and security of the MBCC, its Campus, and all who enter said areas will be your top priority. Under the direction of the Director of Public Safety & Transportation, the Public Safety Manager provides leadership to the full-time and part-time Public Safety Supervisors and Public Safety Officers (PSO) and coordinates all event-related public safety staffing, working closely with MBCC Event Managers, the Transportation Department, show management, contract partners, and third-party security vendors.

On a daily basis, the Public Safety Manager will oversee shift briefings with Public Safety Supervisors and Officers, monitor the Command Center and CCTV activity, verify life-safety systems are functioning properly, review patrol logs, and patrol the MBCC campus and associated spaces including Collins Canal Park, Rum Room, and Venu.

The Public Safety Manager is expected to model the highest standards of integrity, professionalism, and ethical conduct. This role requires a leader who fosters trust, transparency, and accountability across the Public Safety team, ensuring that all actions and decisions align with organizational values and promote a respectful, truthful, and collaborative work environment.

This role pays an annual salary of $60,000-$70,000.

Benefits for full-time roles : Health, dental and vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

This position will remain open until March 6, 2026.

Responsibilities

Essential Duties and Responsibilities :

• Directly manages full and part-time MBCC's Public Safety Supervisors, indirectly supervises Public Safety Officers, third-party contracted security officers and event security contractors.
• Maintains surveillance, post orders, security standards for MBCC and its Campus, Collins Canal Park, The Venue and Rum Room.
• Assists with the management, oversight and supervision of the MBCC's Command Center.
• Provides leadership, management, supervision, and direction to Public Safety Department employees and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Ensures all operational matters, incident reports, risk concerns, staffing issues, and security-related observations are communicated to the Director of Public Safety & Transportation in a timely manner, regardless of severity, to maintain complete situational awareness and operational alignment.
• Conducts shift briefings with staff providing necessary information and ensures that the correct staffing levels are maintained.
• Manages the Public Safety Department checklists and accounts for all public safety and security equipment, supplies, vehicles, and products.
• Manage the coordination of the MBCC and its Campus security with the various show management, contract partners, exhibitors and sub-contractors.
• Establishes and oversees goals and objectives for the Public Safety Department.
• Assists the Director of Public Safety & Transportation in responding to emergency calls, such as demonstrations, protests, disorderly persons, fires, storms, medical and other emergencies requiring action.
• Reviews and if necessary, completes incident reports.
• Inspects MBCC for the proper operation of fire detection, prevention, suppression systems, emergency radio network and equipment; and observes, detects, and corrects safety hazards.
• Manages, assists and or administers the safety / security contracts
• Working with key internal and external stakeholders, develops and maintains best practices, policies, rules, SOPs, incident reports and procedures.
• Oversees and conducts event-specific threat and risk assessments and maintains associated emergency preparedness documentation, including recommendations for staffing levels, screening protocols, access control measures, and law enforcement support.
• Collaborate with the development, coaching, mentoring, training, and supervision of the MBCC's Public Safety Department.
• Manages the interviewing, hiring, training, developing of the Public Safety Department employees to include performance assessments, employee engagement and recognition, training, coaching and disciplining employees in conjunction with Human Resources and Director of Public Safety & Transportation, resolving problems and complaints.
• Oversees the department's employee scheduling, timekeeping system, and payroll approval process.
• Assists with all security equipment and reports any irregularities, shortages and takes appropriate corrective measures.
• As designated by the Director of Public Safety & Transportation, directly manages and or has oversight of projects, contracts, and budgets.
• Closely collaborates and maintains a very strong relationship with the first responder community and other safety / security industries and partners on all aspects of health, safety, security, and emergency preparedness.
• Ensures compliance with all local, state, and federal regulations, including but not limited to NFPA codes, OSHA requirements, Florida Statutes, city ordinances, and MBCC operating standards.
• Oversees CCTV and access control system functionality, ensuring surveillance coverage, badge access, intrusion alerts, and digital recording compliance meet operational and investigative requirements.
• Responds to and assists with investigations involving incidents, guest or employee injuries, theft, workplace violence, or other safety / security events, and ensures proper documentation and follow-through.
• Leads after-action reviews (AARs) following incidents, large events, drills, or emergency activations and ensures corrective actions are logged, assigned, and completed.
• Supports risk mitigation strategies, including crowd management planning, threat assessments, hazard identification, contractor oversight, and campus safety improvements.
• Coordinates emergency drills and training (fire evacuation, active threat, medical response, weather emergencies, and workplace safety) in collaboration with Miami Beach Fire, PD, and internal departments.
• Ensures consistent documentation, communication, and follow-through of all safety and security matters to support accountability, operational alignment, and success metrics.
• Participates in and represents the Public Safety Department in pre-conference (pre-con) meetings, production meetings, and internal planning sessions to ensure safety and security requirements are identified and implemented.
• Attends event site visits and campus walk-throughs with clients, show management, and internal stakeholders to assess safety, security, and operational needs.
• Other duties and responsibilities as assigned.

Supervisory Responsibilities :

Directly supervises employees in the Public Safety Department. Carries out supervisory responsibilities in accordance with OVG policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

Qualifications

Qualifications :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience :

Skills and Abilities :

Computer & Technology Skills :