Customer Service RepresentativeiStaff • Marietta, Georgia, United States
Customer Service Representative
iStaff • Marietta, Georgia, United States
[job_card.1_day_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]3+ years of call center experience in a fast-paced, high-volume environment Proven customer service skills with excellent communication and professionalism Ability to manage high call volumes while maintaining quality interactions Bachelor’s degree strongly preferred (candidates with less experience may be considered with a degree) Insurance industry experience is a plus, but not required
We are seeking experienced Customer Service Representatives to join our team in a hybrid capacity based in Atlanta. This role is ideal for professionals with strong call center backgrounds who excel in high-volume environments and consistently deliver a polished, customer-focused experience.
Responsibilities
- Handle 80–100 inbound calls per day in a high-volume call center environment
- Deliver professional, articulate, and effective customer service
- Resolve customer inquiries accurately and efficiently while maintaining a positive experience
- Collaborate with peers and leadership to improve processes and overall service delivery
Requirements
Nice to Have
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