Tax Operations Manager, Tax Credits
- [job_card.full_time]
About Gusto
At Gusto were on a mission to grow the small business economy. We handle the hard stufflike payroll health insurance 401(k)s and HRso owners can focus on their craft and customers. With teams in Denver San Francisco and New York were proud to support more than 400000 small businesses across the country and were building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy .
About the Role :
At Gusto the Tax Credits team is on a mission to empower small businesses by unlocking valuable savings through tax credits and grants. Operating like a mini startup within the company we are a team driven by deep customer empathy domain expertise and a relentless desire to innovate. If youre passionate about solving big problems driving operational strategy and making a tangible impact on small business owners lives wed love to have you on our team.
This role will manage one of the operational teams for Gusto Tax Credits and is responsible for leading the operational delivery of tax credits : ensuring every customer credit is delivered accurately on time and with exceptional experience. Your talents will be instrumental in developing operating processes that empower our customers and internal teams and creating a strong foundation on which we can grow. This is an exciting opportunity to join a dynamic team and make a real impact on small businesses all across America.
About the Team :
The Tax Credits team is on a mission to democratize tax credits and grants. We aim to make access to tax credits and grants ubiquitous for SMBs & business advisors ensuring every business receives the financial resources they deserve to fuel growth innovation and long-term success.
The Tax Credits Operations team is a collaborative team who are passionate about tax credits. Were a highly cross-functional team focused on ensuring our product and service are co-designed and co-developed along the product lifecycle to deliver a best in class customer experience and build the best version of Gusto for our customers.
Heres what youll do day-to-day :
- Operational Leadership
Manage coach and develop operators delivering all customer tax credits
Run effective meetings operational check-ins and cross-functional communications
Aggregate and share customer insights to influence product strategy and execution in a way that solves and prevents customer pain
Heres what were looking for :
Our cash compensation amount for this role is $126810 to $149000 / yr in Denver $146940 to $180000 / yr for San Francisco Seattle & New York and $137870 to $162000 / yr for Los Angeles. Final offer amounts are determined by multiple factors including candidate location experience and expertise and may vary from the amounts listed above.
Gusto has physical office spaces in Denver San Francisco and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles Gustos subsidiary whose physical office is in Scottsdale.
Note : The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office a secure reliable and consistent internet connection is required. This includes non-office days for hybrid employees.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds not just because its the right thing to do but because it makes our company stronger. If you share our values and our enthusiasm for small businesses you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race color religion national origin age sex (including pregnancy childbirth or related medical conditions) marital status ancestry physical or mental disability genetic information veteran status gender identity or expression sexual orientation or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories consistent with applicable federal state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey please fill out this form and a member of our team will get in touch with you.
Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.
Personal information collected and processed as part of your Gusto application will be subject to Gustos Applicant Privacy Notice.
Required Experience :
Manager
Key Skills
Tax Experience,Accounting Software,GAAP,QuickBooks,Accounting,Sage,Account Reconciliation,Analysis Skills,Research Experience,SOX,Microsoft Excel,Financial Analysis
Employment Type : Full-Time
Experience : years
Vacancy : 1
Monthly Salary Salary : 126810 - 149000
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