Contact Center Representative

A company is looking for a Contact Center Representative.

Key Responsibilities

Schedule patients for medical appointments and handle inbound / outbound calls

Maintain compliance with patient records and verify patient data and insurance information

Meet performance metrics and provide a quality consumer experience

Required Qualifications

High School Graduate or Equivalent

Previous customer service experience

1+ years' experience in healthcare preferred

Call center experience preferred

Proficient with computer programs such as Email, PowerPoint, Excel, and Word