Client Service Associate

Job Description

Job Description

Company Description

At Sonar Spark , we empower organizations to amplify their influence, elevate their performance, and build future-ready teams. Known for our forward-thinking culture and commitment to excellence, we combine strategic insight with human-centered growth solutions. Our mission is simple : to help individuals and companies unlock their full potential through leadership, innovation, and continuous development.

As we continue expanding across key markets, we are seeking driven and motivated professionals who are excited to grow with us and make a meaningful impact within a dynamic environment.

Job Description

Job Description

We are seeking a dedicated and detail-oriented Client Service Associate to join our team. In this role, you will serve as a primary point of contact for clients, ensuring seamless communication, smooth service delivery, and a strong client experience. You will support daily operations, assist with inquiries, maintain accurate records, and uphold the high service standards that define Sonar Spark.

Responsibilities

Serve as a reliable contact for client inquiries and requests.

Support daily client service operations with accuracy and professionalism.

Maintain organized documentation and ensure timely follow-ups.

Coordinate with internal teams to facilitate smooth service processes.

Assist in identifying opportunities to enhance service quality and efficiency.

Uphold Sonar Spark’s commitment to exceptional client experience.

Qualifications

Qualifications

Strong communication and interpersonal skills.

Excellent organizational and multitasking abilities.

Ability to work independently and collaboratively.

Professional attitude and detail-focused mindset.

Basic proficiency with office software and documentation tools.

Additional Information

Benefits

Competitive annual salary : $50,000 – $55,000 .

Opportunities for long-term career growth and skill development.

Supportive and collaborative work environment.

Stable full-time position with consistent professional development.

Chance to grow within a company recognized for service excellence.