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Deployment Engineer (Charlotte)
Deployment Engineer (Charlotte)Agility Partners • Charlotte, NC, US
Deployment Engineer (Charlotte)

Deployment Engineer (Charlotte)

Agility Partners • Charlotte, NC, US
[job_card.1_day_ago]
[job_preview.job_type]
  • [job_card.part_time]
[job_card.job_description]

We are seeking a highly skilled and customer-focused IT Support Specialist to join our team. In this role, you will provide hands-on technical support, contribute to key technology initiatives, and ensure an exceptional support experience for users across the organization. The ideal candidate thrives in fast-paced, high-profile environments and brings both strong technical acumen and outstanding communication skills.

Key Responsibilities

Team Collaboration

  • Work closely with IT peers and business stakeholders to provide a cohesive and seamless support experience.
  • Share knowledge and contribute to internal documentation, playbooks, and training materials.
  • Participate in team meetings and actively support knowledge-sharing culture.

Technical Expertise

  • Hands-on experience supporting Windows 11 .
  • Skilled in Microsoft 365 (M365) services and applications support.
  • Proficient in Active Directory (AD) administration.
  • Experience with System Center Configuration Manager (SCCM) .
  • Familiarity with Azure Active Directory (Azure AD) .
  • Experience managing mobile devices through Microsoft Intune .
  • Working knowledge of iOS device management and support.
  • Understanding of ITIL practices and frameworks.

    • Non-Technical Expertise

  • Proven track record supporting users in fast-paced, high-profile environments .
  • Excellent communication skills, with the ability to interact effectively and professionally at all levels, including with high-visibility individuals.
  • Strong analytical and problem-solving skills with a focus on root cause analysis and continuous improvement.
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