Sales Support / Administrative Assistant

Sales Support / Administrative Assistant

A technology solutions company supporting both public and private sector clients is seeking a Sales Support / Business Development Representative to join its growing team. This position plays a key role in supporting the organization's growth strategy through marketing, client engagement, and business development activities. The ideal candidate is proactive, organized, and comfortable working in a fast-paced, collaborative environment.

Key Responsibilities

• Marketing, Outreach, and Brand Development
• Maintain and update company website content and social media platforms to enhance visibility and engagement.
• Assist in the execution of marketing campaigns and go-to-market strategies.
• Support promotional activities including trade shows, conferences, and digital marketing efforts.
• Manage participation in industry groups and professional associations.
• Conduct market research and competitor analysis to identify new opportunities.
• Lead targeted outreach initiatives for specific customer segments and technology domains.
• Business Development and Sales Operations
• Support business development activities across government and commercial markets.
• Track new opportunities and assist in proposal development and capture planning.
• Monitor budgets, metrics, and forecasts related to business development activities.
• Maintain CRM systems, ensuring data accuracy and effective reporting.
• Support partner and channel management efforts.
• Coordinate cross-functional collaboration to ensure customer requirements are met.
• Customer Engagement and Relationship Management
• Respond promptly to customer inquiries via email, web, or phone.
• Ensure timely follow-up with prospective and existing customers to maintain satisfaction and account health.
• Track and manage service records, warranties, and customer data.
• Assist with long-term relationship management and client retention strategies.
• Administrative and Operational Support
• Provide administrative support for business development initiatives, meetings, and deliverables.
• Prepare recurring reports and dashboards with accurate metrics.
• Ensure compliance with organizational data protection and confidentiality standards.
• Technical and Analytical Support
• Demonstrate proficiency in CRM tools and Microsoft Office applications (especially Excel and PowerPoint).
• Conduct business intelligence and market research on potential clients and industry trends.
• Support workflow automation and process improvements to enhance team efficiency.
• Develop an understanding of company products and solutions to effectively communicate value to customers and partners.

Qualifications

$60,000 - $65,000 a year