Office Manager / Customer Service Representative

West Coast Arborists, Inc. a union company and industry leader in tree maintenance, is hiring experienced Office Manager / Customer Service Representative for Indio office. JOB DESCRIPTION Provide customer relations and support for a growing municipal contractor. Acts as liaison between customers and tree care crews. Provide general support to designated Area Manager and assistance to Customer Service Manager. WORK HOURS 6 : 30am to 4 : 30pm, Monday through Friday. SALARY RANGE Starting salary is $68,640.00 up to $102,000.00 per year D.O.E. OTHER COMPENSATION Heath Insurance Dental Insurance (shared cost 50 / 50) 401K Retirement Plan Vacation / Holiday Pay Paid Sick Time Pay Credit Union Bonuses QUALIFICATIONS Education to include High School diploma with some college courses. High level of organizational skills, along with basic clerical aptitude. Working knowledge of MS Excel and Word. Bilingual Spanish-preferred. REGULAR JOB DUTIES Run administrative functions for satellite office Accept applications and perform initial interview Manage local accounting functions Maintain, organize and update filing systems Read and analyze contract documents Assist Area Manager with Regional Customer / Safety Meetings, and general office support as needed Facilitate contracting functions : mapping, underground service alert, data entry, field book preparation, list preparation, public relations, errands, etc. Respond to customer service inquiries, act as liaison between the company and its clients as well as the general public Perform other clerical duties such as sorting, copying, posting and addressing and / or stuffing envelopes, etc. Report information to corporate office in Anaheim May perform other routine duties such as typing of labels, forms, and simple correspondence, sending Fed-Ex, and other duties as required SOFTWARE Microsoft Outlook Microsoft Excel Microsoft PowerPoint Microsoft Word CERTIFICATION / LICENSES RECOMMENDED Valid Driver’s License Some College Courses POTENTIAL ADVERSE CONDITIONS Working with deadlines PHYSICAL ACTIVITY Sitting Reaching Repetitive Motion Standing Interested candidates can apply online at www.wcainc.com and submit resume to wcahiring@wcainc.com WCA Indio 43712 Jackson Street Indio, CA 92201 760-984-5240 Tags : customer service, office manager, administrative, clerical, reception, phones, accounting, hiring, facilitate contracting functions, liaison between company & clients E.O.E.