IT Systems Engineer IIVirtualVocations • Kansas City, Missouri, United States

IT Systems Engineer II

VirtualVocations • Kansas City, Missouri, United States

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A company is looking for an IT Systems Engineer II to resolve complex technical issues and support client success.

Key Responsibilities

Respond to escalated service requests and manage technical issues effectively

Train clients on technical standards and troubleshoot various IT systems and applications

Identify recurring issues and initiate problem tickets, while engaging with vendors as needed

Required Qualifications

5+ years of relevant technical experience or 2 years in a Systems Analyst I role at the company

Experience managing Windows Server, Microsoft / Office 365, Active Directory, and networking technologies

3+ years of experience with virtualization technologies like Hyper-V and VMware

CCNA, VMware, or Microsoft 365 / Azure certifications are highly desired

Strong knowledge of current IT concepts and practices

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