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Senior Customer Success Manager
Senior Customer Success ManagerVirtualVocations • Pasadena, Texas, United States
Senior Customer Success Manager

Senior Customer Success Manager

VirtualVocations • Pasadena, Texas, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Senior Enterprise Customer Success Manager.

Key Responsibilities

Provide strategic direction and establish consultative relationships with clients

Illustrate business value through metrics and proof points for customer engagements

Identify upsell opportunities and collaborate with internal teams to enhance customer success

Required Qualifications

Experience in Customer Success or a similar role managing complex Enterprise accounts

Formal or informal project management expertise

Experience in collaborating with cross-functional teams

Background in SaaS and / or HR or Talent Acquisition is a plus

Legally eligible to work in Canada without sponsorship

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Customer Manager • Pasadena, Texas, United States

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