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Senior Product Manager
Senior Product ManagerServiceChannel • Milwaukee, WI, US
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Senior Product Manager

Senior Product Manager

ServiceChannel • Milwaukee, WI, US
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  • [job_card.full_time]
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Senior Product Manager

Intelex is a global leader in environmental, health, safety, and quality management software and serves more than 1,400 customers and three million users. Companies everywhere depend on Intelex software to keep their workers safe, improve corporate sustainability performance, boost operational excellence, and company profitability.

We are looking for a Senior Product Manager to lead the Intelex Platform Services product vertical of our EHS SaaS solutions suite. This role is ideal for someone who is passionate about the underlying technologies of platforms, ecosystems, and most importantly, our customers, the millions of EHS professionals tasked with keeping their workforce safe daily. You must know the product development lifecycle extremely well and have a strong background in B2B SaaS platforms.

Who You Are

  • Experience working on interaction-heavy SaaS products with complex workflows.
  • Extremely knowledgeable of the platform product development lifecycle.
  • A strong background in B2B SaaS platforms and the prevailing trends and emerging technologies in those spaces.

Customer Obsessed

  • Effective at collecting customer feedback, with an ear for explicit and implicit customer sentiment, able to separate the wants from the needs.
  • Understand the end-to-end flow of business requirements and the ultimate customer outcomes.
  • Passion for listening to users and translating insights into actionable improvements.
  • Clear Communicator and Facilitator

  • Consistent at communicating clearly and concisely, with consideration for the audience, be it written or spoken word.
  • Excellent at documenting business requirements, statuses, analysis, and any other documented outputs swiftly, accurately, and with a consistent voice.
  • Data Driven Innovator

  • Ability to analyze user behavior data to inform decisions and feature prioritization.
  • Appropriately reliant on data when making decisions / recommendations on priorities.
  • Consistently focused on measuring, understanding, and contextualizing impact.
  • Understand value of data-driven validation, pre & post-delivery, and the ways to accomplish it.
  • Results Driven Operator

  • Accountable, consistently focused on understanding expectations and delivering results.
  • Understand the end-to-end product development process and the meaning of done.
  • Always Improving

  • Comfortable accepting responsibility for a mistake and able to learn and grow from it.
  • Able to speak up and provide constructive feedback as well as to receive it, process it, and proceed with the articulated next steps needed to improve.
  • What You Will Do :

  • Own the Intelex platform : Define and enhance the user experience across all customer touchpoints, ensuring a comprehensive and foundational platform that meets user needs.
  • Drive the Platform Product Strategy & Vision : Collaborate with Sales, Customer Success, Product Marketing, Engineering, and other product verticals to define and execute a roadmap that simplifies workflows for EHS professionals.
  • Lead Discovery & Research : Conduct user research, and feedback sessions to deeply understand how users interact with our platform.
  • Prioritize Enhancements & Features : Leverage customer insights, data analytics, and business objectives to prioritize platform improvements.
  • Define & Manage the Backlog : Work closely with engineering teams to write clear user stories, acceptance criteria, and specifications for improvements.
  • Optimize Performance & Interoperability : Ensure fast, responsive, and integrated components that enhance interoperability within and out of the Intelex ecosystem.
  • Qualifications

    You have proven experience and education in the following :

  • 7+ years of experience in product management, with at least 3+ years focused on a platform.
  • Experience with B2B SaaS products; EHS, compliance, or workflow-heavy platforms are a plus.
  • Experience working with engineering teams using Agile / Scrum methodologies.
  • Background in human-centered design, analytics, and integrations is a plus.
  • Degree in Business, Computer Science, or a related field preferred.
  • Fortive Corporation Overview

    Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.

    We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.

    We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

    At Fortive, we believe in you. We believe in your potentialyour ability to learn, grow, and make a difference.

    At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

    At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.

    Fortive : For you, for us, for growth.

    About Intelex

    Since 1992, Intelex Technologies, ULC is a global leader in the development and support of software solutions for Environment, Health, Safety, and Quality (EHSQ) programs. Our scalable, web-based software provides clients with unprecedented flexibility in managing, tracking, and reporting on essential corporate information. Intelex software easily integrates with common ERP systems like SAP and PeopleSoft creating a seamless solution for enterprise-wide information management. Intelex's friendly, knowledgeable staff ensures our almost 1400 clients and over 3.5 million users from companies across the globe get the most out of our groundbreaking, user-friendly software solutions.

    We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.

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