TA Training, Medical - ILD (Remote)

Customer Facing Trainer

This position offers a base salary typically between $170,000 and $269,000. The position may be eligible for a role specific variable or performance based bonus and or other compensation elements. As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development, and delivery of our products to our patients and customers. Our global presence provides opportunities for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in several ways to foster a healthy working environment, meaningful work, mobility, networking, and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.

The Customer Facing Trainer (CFT) will lead the alignment, development and delivery of Therapeutic Area / Commercial, Business Area or Medicine related training curriculum and content in support of their assigned primary business area of focus to support new hire on boarding, ongoing product and engagement skills training, and collaboration with cross-functional teams to ensure alignment with strategy and compliance standards. The CFT will act as point person for their assigned client group, working closely with Medical. The incumbent will also be responsible to learn and maintain cross business area knowledge to ensure scalable support to all client groups based on business needs of Human Pharma.

Responsibilities for this role will include the strategy, design, development, approval, creation, execution, delivery, and evaluation of Business Area / Product / Therapeutic Area / Medicine Training, and engagement skills for therapeutic franchise(s), including all in-line and / or launch product(s), when necessary. In addition, this role is responsible for the oversight of a training vendor when engaged for additional resourcing. The CFT will be responsible for defining need and budget allocation for use of vendor / contract resources alone or in conjunction with Leader for resources for the area in which they are assigned.

Duties & Responsibilities :

• Ensures that comprehensive content including business, product or therapeutic area training and curricula development is created, approved, delivered, and measured to support and align with Franchise / Company goals and priorities.
• Proactively provides strategic recommendations. Includes working diligently to influence outcomes across entirety of their assigned business team, inclusive of Brand Partners, Executive Director, Sales leadership, and Franchise lead. Recommendations should incorporate both global organization initiatives as well as the specific needs of the local business area to ensure a holistic approach to all employees training.
• Appropriately inquires and challenges key stakeholders (including Area VPs, Marketing TA VPs), customers and vendors on training requests and clearly communicates risks and benefits as part of determination for implementation.
• Works closely with collaborative partners, such as Marketing, Sales, Customer Facing Excellence, and HP Operations to develop strategies and incorporate these into training programs / deliverables.
• Accountable for cross-functional project management and application of knowledge of beyond-assigned therapeutic area / brand's clinical profile, disease state, and competition / marketplace as part of curriculum development.
• For training materials, ensures that they have independent ownership, leads the MLR review process cross-functionally by partnering with other HPT&D members (if applicable), Medical, Legal, and Regulatory reviewers, the HP Review Committee Operations Team, and applicable vendor partners.
• Delivers virtual or live classroom facilitation as well as live coaching to trainees, with written feedback to Sales, Marketing, Managed Markets and / or Field Based Medicine Leadership, addressing strengths and developmental areas when increased demand requires.
• Manages training content across all learning platforms (i.e. Learning System, BI Edge, Mobile, Pedagogue)
• Develops a solid network of internal customers and stakeholders and uses this network to advance training initiatives and overcome challenges / barriers to training execution.

Requirements :

Eligibility Requirements :

Additional Duties & Responsibilities :

All qualified applicants will receive consideration for employment without regard to a person's actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.